Sr. Director, Professional Services Partner COE

Build the future of data. Join the Snowflake team.

A team within Professional Services that provides technical implementation support for partners with the goal of scaling and enabling the Snowflake technicalimplementation capability of those partners.

The team will be focused on helping partners build out their subject matter expertise and capabilities as they relate to successfully technically implementing Snowflake – a list of those activities include:

IN THIS ROLE YOU WILL GET TO :

• Creating full year with each partner that detail their goals and metrics and include an enablement path that follows a firm methodology – these will be similar to one another but unique based on each partner and will be developed in tandem with the rest of the Snowflake teams that support/enable these partners:
• Alliances (Partner Managers)
• Education Services (Training and Certification)
• Partner Sales Engineering team
• Outlining education plans, including targets related to individuals getting trained and certified
• Providing technical implementation support, scoping support, and best practices/FinOps support, including access to Snowflake tools, accelerators, and documentation, such as blueprints and reference architecture

ON DAY ONE WE WILL EXPECT YOU TO HAVE :

• BA/BS degree or equivalent practical experience in a related field, such as Professional Services focused work in Sales, Partner Services or Alliances, etc.
• 15+ years of relevant industry experience in the Professional Services Partner Services and enablement, management and/or Education Services or Partner Sales Engineering.
• Experience in management consulting or with global change management at the highest level.
• Experience with core technical enablement, including onboarding and technical training and enablement with partners.
• Experience with scoping and solutioning enablement as well as advanced technical and implementation enablement, including an ability to ensure ongoing support, performance evaluation, implementation certification, and scaling and growth at the partner level.
• Ability to craft full year plans for partners individually, including capturing/communicating clear metrics and objectives during quarterly business reviews with each selected partner covering consumption targets, training and certification targets, the status of individual projects, go-lives, and revenue targets.
• Deep leadership and team management experience at a global scale, including hiring, onboarding, up-skilling and providing clear feedback to ensure employee engagement and growth.

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.