United States onlyJob Title: Supplement Manager - Specialty
Company: Snapsheet
Job Location: Remote
Job Type: Full-time
About Snapsheet: Snapsheet exists to simplify claims. We leverage our expertise in virtual estimating and innovative claims management technology, transforming the end-to-end claims process - delivering faster, modern experiences for claims organizations of all sizes.
What you’ll get:
- Remote working environment - your new commute is however long it takes to walk to your desk!
- Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more!
- Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions.
- Fun - Celebrations just because, yearly in-person and remote events, Snapsheet Swag, Employee Resource Groups, and more!
Job Overview: As a Supplement Manager, you will oversee the day-to-day operations and success of our Specialty Team. Understanding our business objectives and department goals, you make recommendations to set us up for success in the short and long term. You use your experience in collaboration to manage vendor partnerships and work with our Account Management team to build out strategy and products needed to grow business. Working with our Learning and Development team, you determine the content and training needs for new workflows, products, and vehicle type cross training. You are a performance and coaching fanatic, managing efficiency and quality of your team while driving improved performance for the organization. Being well versed in metrics, you leverage data to analyze the success of your decision making and report back outcomes.
Responsibilities:
- Manage the success of the Specialty Team, ultimately driving individual and organizational success
- Recommend new workforce models and strategies that allow us to reduce costs associated with handling of virtual speciality claims
- Build, implement, and manage both manual and automated workflows to increase operational efficiency
- Use data to articulate current and future planning and report on successes and opportunities
- Apply knowledge of industry best practices to build out programming that will improve quality in the claims handling for specialty vehicles as well as services such as repair management and field appraisals
- Coach and mentor estimating managers, encouraging collaboration and elevating overall department performance
Qualifications:
- Minimum of 6 years of Specialty appraisal or repair experience with at least 2 years of management experience
- Proven track record of leading high-performing teams
- Extensive knowledge of insurance principles and how they apply to appraisal decisions
- Thorough understanding of vehicle repair, parts costs, total loss classification, and fraud detection practices
- Working experience in one or more estimating platforms: Mitchell, CCC, or Audatex
- Ability to work in a fast-paced, production-based, and results-driven environment
- Desire to thrive in a remote environment ripe with opportunity to advance
- Data driven - ability to use data to identify problems and potential solutions and consistently report back
- Extensive Specialty vehicle knowledge including, recreational, agricultural, heavy equipment, and commercial vehicles.
We’re Built to Grow With You – And That Starts With How We Support You
At Snapsheet, we know that growth doesn’t happen in a vacuum—it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you.
- Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan.
- Offer two dental plans and one vision plan to keep you and your family healthy.
- Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance.
- Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance.
- 401(k) with a 4% company match—because your future is worth investing in.
- Employee Assistance Program (EAP) with 6 sessions per life incident to support your mental well-being.
Perks That Make Growing Here Even Better:
- Flexible PTO and 7.5 company-observed holidays to recharge on your terms.
- In-person connection points throughout the year including our annual Summit and Roadshows.
- Snapsheet SWAG and surprise mailers to keep the spirit alive.
- Endless opportunity to shape your path—career growth, learning, and real impact are all within reach.
- Health and wellness campaigns that evolve with you year over year.
Compensation that Grows with You
For this position, the base salary range is $90,000 - $105,000 (8% Bonus + 10% LTIP). While this range serves as a guideline, your actual compensation will reflect your unique experience, skill set, and location.
At Snapsheet, we believe growth should be rewarded—our compensation and benefits are built to evolve with you as your career does.
*Please note that we are unable to sponsor applicants for work visas for this position at this time.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing talent@snapsheet.me.
Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
