SmithRx is a rapidly growing Health-Tech company seeking a Partner Relationship Manager to ensure the complete post go-live success and collaboration with TPA and Data Partners in support of our mutual customers. As a trusted advisor and business partner, you will be responsible for maintaining a comprehensive understanding of business and technical challenges faced by customers and driving resolution for escalated client issues.
Requirements
- 5+ years of working knowledge of healthcare benefits, pharmacy benefits, or commercial health insurance
- 3+ years of experience in a client-facing role, preferably in Customer Success or Account Management
- 3+ years of working experience with technical data file exchange (EDI or ETL)
- Bachelor’s and Advanced Degree in a related field strongly preferred.
Benefits
- Medical
- Pharmacy
- Dental
- Vision
- Life Insurance and AD&D Insurance
- Flexible Spending Benefits
- 401(k) Retirement Savings Program
- Short-term and long-term disability
- Discretionary Paid Time Off
- 12 Paid Holidays
- Commuter Benefits
- Paid Parental Leave benefits
- Employee Assistance Program (EAP)
- Well-stocked kitchen in office locations
- Professional development and training opportunities
