Technical Lead

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!

What We Do…

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 47,000 hotels in 150 countries - with over 125 million reservations processed by SiteMinder’s technology every year.

About the Technical Lead role...

As a Technical Lead in a product or project team, you will guide the team’s technology implementation by clearly communicating the product and technical roadmap and ensuring coding and quality standards are met. You will hold the overall vision for the product’s technical direction and support the team in understanding and executing this vision.

What you'll do...

• Lead by example through writing high-quality, maintainable code and promoting best practices in development.

• Collaborate closely with the Product Owner to refine the backlog and perform technical analysis on upcoming work.

• Oversee the breakdown of product stories into executable and estimable technical tasks, and delegate as needed to maintain workflow.

• Prepare work for the build iteration, ensuring tasks are clear, actionable, and ready for estimation. Keep the team equipped with meaningful and prioritized work.

• Plan, estimate, and oversee projects to provide structure, predictability, and visibility.

• Monitor code quality across the team through peer reviews, training, and alignment on best practices and technologies.

• Take technical ownership of resolving production issues, coordinating responses swiftly and effectively.

• Guide the team in achieving performance goals, identifying blockers or inefficiencies, and implementing improvements.

• Facilitate planning and collaboration sessions to align the team on goals and priorities.

• Ensure team members are appropriately prepared and rostered for on-call support when needed.

• Foster a positive team environment by motivating individuals, removing obstacles, and encouraging a solution-focused mindset.

What you'll bring...

• Excellent communication skills with a collaborative and inclusive approach.

• Strong stakeholder management skills, including the ability to influence, negotiate, and balance priorities.

• Experience in coaching and mentoring team members to grow and improve performance.

• Proficiency with TypeScript, Node.js, Vue, Java/Kotlin, MySQL, and AWS data streaming services.

• Deep understanding of agile methodologies and proven experience as a Scrum Master.

• Experience working with remote or distributed teams is a plus.

• Familiarity with highly scalable systems is desirable.

• Experience working in secure and regulated environments (e.g., PCI-DSS, privacy regulations, ISO 27001) is a bonus.

Competitive salary based on your experience

- Equity packages for you to be a part of the SiteMinder journey

- Flexibility to work fully remote or in a hybrid model (in-office & from home)

- Mental health and well-being initiatives

- Generous parental (including secondary) leave policy

- Paid birthday, study and volunteering leave every year

- Sponsored social clubs, team events, and celebrations

- Employee Resource Groups (ERG) to help you connect and get involved

- Investment in your personal growth offering training for your advancement

Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.

When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.