United States onlyThis Project Coordinator position supports Project Managers in the Client Services department, specifically in Settlement or Notice Administration. In supporting a Project Manager in overall project execution, the Project Coordinator will partner with several internal operational groups including: Data Services, Website and Software Development, Print and Mail Services, Disbursements, Contact Center, and Claims Processing.
Job Responsibilities:
- Continually track and deliver on-time, required project deliverables, ensuring Simpluris quality standards are met.
- Identify risks and immediately escalate to the Project Manager along with proposed solutions, if necessary.
- Foster good working relationships with operational groups to ensure clear lines of communication as it relates to project execution and project deliverables.
- Research client and claimant inquiries and communicate findings to clients, claimants, and/or other operational groups.
- Identify and communicate any process issues with Project Manager, others in the project team, and operational groups, as appropriate.
- Provide detailed project reporting, and perform analysis and quality control of all client reports.
- Draft project-related documents, including but not limited to: timelines, website content, contact center agent scripting, court declarations, claimant notices and letters, and internal procedures for various operational groups.
- Other duties as assigned.
Requirements
- 1+ year of Settlement Administration industry experience or relevant experience with direct client/customer contact in a professional environment
- Excellent verbal and written communication with critical thinking skills and the ability to efficiently gather and process information quickly
- Experience with MS Office Suite, specifically Word, Excel, and Outlook
Benefits
If you're passionate about working with great people and being challenged daily, we'd love to have you join our growing team of purpose-driven people! This is a full-time, permanent position and compensation is commensurate with experience. We offer benefits such as medical, dental, vision, life insurance, and 401k (with generous company match). Please submit salary requirements along with a resume.
This is who we are…
From class action settlement to corporate remediation, Simpluris delivers comprehensive legal administration services. Over the past 17 years, we’ve built a first-rate reputation for managing cases from discovery through distribution. Our customer service-focused approach and our technology-driven case management platform set us apart from our competitors. Our core values and our commitment to excellence drive our Mission to provide premium settlement administration services. We are a purpose-driven company made up of an expanding team of purpose-driven people. We’re led by a team of experienced professionals who are laser-focused on growing this business and envision bringing our firm to the next level by implementing new processes, procedures, and technology that will continue to allow us to be the best in our industry.
