NetSuite Support Consultant role at Sikich LLC, providing expert support and guidance to clients, maximizing the value of their NetSuite ERP systems. The role involves resolving issues, implementing enhancements, and ensuring optimal system performance.
Requirements
- 2+ years NetSuite support experience
- BS, preferably in business, accounting, or IT related field
- Accounting or financial systems background required
- Expertise with approval workflows, electronic payments, Fixed Assets, Deferred Revenue preferred
- Hands-on experience with NetSuite accounting & distribution modules preferred
- Excellent problem-solving and analytical skills, with the ability to manage multiple support requests simultaneously
- Outstanding communication and interpersonal skills; able to explain technical concepts to non-technical users
- Consulting experience is strongly preferred
- NetSuite certifications a plus
- Customer service oriented, with a proactive approach to client support and relationship management
Benefits
- Flexible Time Off (FTO) Policy
- Paid holidays
- Comprehensive wellness program
- Flexible work arrangements
- Health, dental, vision, life and accident/death/disability insurance options
- HSA employer contribution
- 401(k) with employer contributions
- CPA bonus with four (4) paid exam days & four (4) paid study days
- Tuition reimbursement
- Employee referral bonus program
- Client referral bonus program
- Pet insurance
- FORCE – Sikich community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their local communities
