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Shift TechnologyST

Solutions Consultant (Saas Insurtech)

Shift Technology provides AI-powered decision automation and optimization solutions for the global insurance industry, helping insurers detect fraud, automate claims, and improve customer experiences.

Shift Technology

Employee count: 501-1000

Salary: 140k-165k USD

United States only

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Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results.

Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance.

As a SaaS Solutions Consultant, you will partner with our Sales, Product, Data Science, and Customer Success teams to present Shift as the decisioning platform of choice, providing comprehensive business-driven, AI enabled solutions to prospective and existing clients. Your technical expertise and communication skills will allow you uniquely to align and leverage resources to optimize our sales cycles. In this role, you will partner closely with the Sales team to understand customer's challenges, present compelling product demonstrations, and craft solutions that showcase how Shift's products deliver real business value.

What You'll Do

  • Analyze technical and business data to determine the ideal customer for a given product before its launch
  • Conduct discovery sessions directly with prospective and existing clients to gather business and technology requirements
  • Enable Sales and Account Management teams’ operational success by crafting pitches, as well as designing and presenting demos to decision-makers that speak to their specific pain points
  • Participate in RFP/RFI responses, security questionnaires, and compliance documentation in an accurate and timely manner.
  • Assist in the creation of account configuration documentation and statements of work.
  • Participate in strategy meetings with Marketing teams and Product teams
  • Successfully manage multiple prospect sales and existing client engagement opportunities simultaneously
  • Develop a compelling business case to support the customer buying decision
  • Maintain a deep understanding of the vertical’s regulatory landscape, business practices, and customer workflows (eg. SIU/Special Investigations Unit)

About You

  • 3+ years of experience in consulting, technical pre-sales, solutions engineering, or customer-facing technical role
  • 3+ years experience with vertical SaaS products/platforms
  • Strong understanding of industry workflows and challenges in Property and Casualty (P&C) Insurance vertical
  • Experience selling to technical and business buyers - including executives
  • Exceptional presentation skills and the ability to communicate in a clear and concise manner across all levels and teams
  • Problem solver who thrives in a dynamic, high growth environment
  • Demonstrates our value of “Focus on What Matters to Our Customers”
  • Has a proactive, “Make It Happen” approach to their work, both autonomously and with their team
  • Willingness to travel occasionally for client meetings and industry events (as needed)

The range listed is for base compensation. Your actual base salary will vary based on factors including location and individual qualifications objectively assessed during the interview process.

In addition to base salary, your total rewards package will include additional components such as incentive pay, equity, and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the specific details for this position.

US Base Salary Pay Range
$140,000—$165,000 USD

To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we’d like to highlight:

  • Flexible remote and hybrid working options
  • Competitive Salary and a variable component tied to personal and company performance
  • Company equity
  • Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth
  • Generous PTO and paid holidays
  • Mental health benefits
  • 2 MAD Days per year (Make A Difference Days for paid volunteering)

Additional benefits may be offered by country - ask your recruiter for more information. Intern and Apprentice position are eligible for some of these benefits - ask your recruiter for more details.

At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.

Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs.

Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.

Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.

About the job

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Job type

Full Time

Experience level

Mid-level

Salary

Salary: 140k-165k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Shift Technology

Learn more about Shift Technology and their company culture.

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Shift Technology delivers AI-powered decisioning solutions designed to benefit the global insurance industry and its customers. Many individuals perceive insurance as a necessary evil, often believing that carriers are reluctant to pay claims. This perception is partly fueled by fraud, with estimates suggesting that up to 20% of claims involve some fraudulent element, much of which goes undetected. Customers who attempt to defraud insurers often do so under the conviction that they are being unfairly treated in the first place. Shift Technology aims to address this deep-seated issue by transforming how insurance decisions are made.

Our solutions leverage artificial intelligence and machine learning to automate and optimize critical decisions throughout the policy lifecycle. By integrating AI-enabled models into insurers' processes, we help them detect potentially fraudulent claims with a high degree of accuracy, achieving a 75% hit rate. This not only involves analyzing multiple data sources to provide insurers with robust recommendations for suspicious claims but also extends to streamlining the entire claims process. This allows claims professionals to dedicate more of their time to genuine customer needs, guiding them through often complex procedures. When insurers are confident in the legitimacy of a claim, the interaction becomes more human-centric and sincere, enabling them to truly support their clients. Our technology helps mitigate fraud and risk, increase operational efficiency, and ultimately deliver superior customer experiences. We are committed to freeing insurers to be there for more customers in more ways than ever before by imagining and inventing solutions that transform insurance decisions for the benefit of all.

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Shift Technology

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