ServiceNow is seeking a Forward Deployed Solution Architect - Applied AI FDE to partner with customers to build intelligent, scalable AI solutions that solve their most mission-critical challenges. As a Field Product Architect, you will embed with customers to uncover opportunities, architect AI-powered systems that drive ROI, and guide how those solutions scale across the Now Platform.
Requirements
- 15+ years of overall experience, with 5–7+ years in enterprise AI/ML architecture, field engineering, or solution consulting.
- Strong grasp of LLM-based systems and GenAI pipelines including prompt engineering, retrieval-augmented generation (RAG), orchestration, and data modeling.
- Deep hands-on experience with AWS, Azure, or GCP, including use of containers, infrastructure-as-code (Terraform, CloudFormation), and enterprise integration patterns.
Benefits
- Base pay of $236,000 - $413,000, plus equity (when applicable), variable/incentive compensation and benefits
- Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs