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SedgwickSE

VP Business Transformation

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions, committed to delivering exceptional care and support.

Sedgwick

Employee count: 1001-5000

United States only

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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

VP Business Transformation

PRIMARY PURPOSE:Sedgwick, a global market leader in risk and claims administration,isin the midst ofa multi‑year transformation tofundamentally re‑architecthow its core businesses operate.Backedbytop private equity firmsand led by Sedgwick’s Chief Transformation Officer,Sedgwick isreimagininghowits servicesare delivered, with a focus on modernizing core operations, improving customer outcomes, and building scalable, data‑andAI‑enabledways of working.

The Vice President, Business Transformation is a senior builder and operator responsible for fundamentally reshaping how core business processes and capabilities perform at scale.They will beownthe designand delivery offuture-stateoperatingand technology solutions in partnership with a business, takingpointonshaping solutiondirection, challenging current-state architecture, assessing build vs. buy trade-offs, and ensuring transformation decisions deliver clear ROI and durable business value.

The VP owns major,cross‑functionaltransformation agendas across a core function or multiple areas of a business unit, taking problems fromfirst‑principlesdiagnosis through full operating adoption.The Vice President partners closely with senior business and functional leaders toidentifythe highest‑value opportunities,build consensus onprioritization decisions, and drive end‑to‑end execution across complex stakeholder environments. Success in this role is defined by measurable, sustained changes in how the organizationoperatesdaytoday.

This is a high‑visibility, high‑judgment role designed for leaders who want real ownership, decision‑making authority, and the opportunity to leave behind durable operating change ata globalenterprise scale.

We are activelybuilding outour team and are fortunate to have an exciting roster of Transformation leaders already on board.The transformation team includesformer Bain leadership and seasoned executives from top-tier firms. Ourteamalsoincludesdeep experience across Fortune 50 enterprises including Amazon, Wells Fargo, HP,GE,PwC,and Tyson Foods. The group brings decades ofexpertisein strategy, AI, and large-scale digital transformation across financial services, technology, and industry.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Leads transformation initiatives that support business unit growthobjectivesand deliver measurable impact through structured execution and strategic alignment.

  • Partners with divisional and functional leaders toidentifyand focus on high-value, enterprise-critical initiatives that advance organizational priorities.

  • Designs and delivers transformation programs by coordinating cross-functional teams, ensuring seamless execution and alignment with strategic goals.

  • Challenges current‑stateoperatingand technology architecture;identifiesstructural constraints and opportunities for simplification, modernization, or scale

  • Partners with Technology, Data, and Architecture leaders to design fit‑for‑purpose future states that balance business needs, speed to value, and long‑term scalability

  • Leads process redesign efforts with an emphasis on data-driven thinking and technology enablement to enhance efficiency and unlock innovation.

  • Owns key build vs. buy and sequencing decisions, explicitly evaluating cost, risk, time‑to‑impact, and ROI trade‑offs

  • Accelerates deployment of innovative solutions byidentifying, prioritizing, and implementing high-impact use cases in collaboration with technology and business leaders.

  • Applies analytical rigor to diagnose root causes, solve complex business problems, and inform data-backed decision-making.

  • Drives adoption and cultural alignment by executing proactive change management strategies and engaging stakeholders at all levels.

  • Serves as a trusted advisor by bringing strategic insight, executive presence, and clear, compelling communication to leadership discussions.

  • Tracks outcomes, manages risks, and embeds a culture of continuous improvement into all transformation efforts to ensure long-term success.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.

  • Travelsasrequired(up to 30%).

SUPERVISORY RESPONSIBILITIES

  • Responsible for results delivered for a core function or multiple areas of a business unit through subordinate managers and/or senior professionals.

  • Builds and leads high-performing teams, fostering a culture of accountability, innovation, and continuous learning.

  • Aligns diverse teams around shared goals, breaking silos and enabling seamless execution of transformation initiatives.

  • Provides support, guidance, leadership, and motivation to promote maximum performance.

  • Administers company personnel policies andfollowsstaffing standards and training recommendations.

  • Interviews, hires, andestablishescolleague performance development plans;conductsperformance discussions.

QUALIFICATIONS

Education & Licensing
Bachelor'sdegree Business Administration, Finance, Economics, Management, or a related discipline from an accredited college or university preferred.  Licenses as needed. Certificationoneof the following areasrequired(e.g., Project Management Professional (PMP), Program Management Professional (PgMP), Certified Business Transformation Professional (CBTP), Change Management Certified Professional, Six Sigma).

Experience

Ten (10) years of related experience in business transformation, with several years ina management rolehaving significant business impact or equivalent combination of education and experiencerequired.  Experience in management consulting and/or enterprise transformation roles within B2B environmentsrequired. Experience in the financial services sector (insurance, banking)highlypreferred.

Skills & Knowledge

  • Proventrack recordin strategy execution, analytics initiatives, and large-scale change programs

  • Strong collaboration, influence, and communication skills with ability tooperateat senior leadership level

  • Analytical, innovative, and comfortable navigating ambiguity in complex organizations

  • Applied knowledge of technology-enabled operating models and data dependencies

  • Excellent oral and written communication skills, including presentation skills

  • Proven management/leadership and negotiatingskill

  • Ability to create and complete comprehensive,accurate, and constructive written reports

  • Ability to work in a team environment and meet or exceed performance competencies

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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Job type

Full Time

Experience level

Education

Bachelor degree

Experience

10 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About Sedgwick

Learn more about Sedgwick and their company culture.

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At Sedgwick, we’re passionate about building and sustaining the well-being of people and organizations across the globe. We understand that being faced with a claim or an unexpected incident can be overwhelming and stressful, which is why we prioritize a people-first approach in everything we do. Our comprehensive suite of technology-enabled risk, benefits, and integrated business solutions empowers individuals and organizations to navigate these challenges effectively.

With over 33,000 talented colleagues located in 80 countries, we strive to deliver exceptional service tailored to the unique needs of our clients. We specialize in a variety of areas, including casualty, property, and marine, while maintaining a commitment to empathy, accountability, and inclusion. Our solutions not only aim to restore property and preserve brands but also to empower performance and ensure business continuity. This dedication to service is what defines us as a leader in the industry and makes a meaningful impact on the lives of those we help. We believe in taking care of our resources and our planet, fostering a culture that celebrates diversity and inclusion, and being a relevant corporate citizen in today’s world.

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