By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
VP Business TransformationPRIMARY PURPOSE:Sedgwick, a global market leader in risk and claims administration,isin the midst ofa multi‑year transformation tofundamentally re‑architecthow its core businesses operate.Backedbytop private equity firmsand led by Sedgwick’s Chief Transformation Officer,Sedgwick isreimagininghowits servicesare delivered, with a focus on modernizing core operations, improving customer outcomes, and building scalable, data‑andAI‑enabledways of working.
The Vice President, Business Transformation is a senior builder and operator responsible for fundamentally reshaping how core business processes and capabilities perform at scale.They will beownthe designand delivery offuture-stateoperatingand technology solutions in partnership with a business, takingpointonshaping solutiondirection, challenging current-state architecture, assessing build vs. buy trade-offs, and ensuring transformation decisions deliver clear ROI and durable business value.
The VP owns major,cross‑functionaltransformation agendas across a core function or multiple areas of a business unit, taking problems fromfirst‑principlesdiagnosis through full operating adoption.The Vice President partners closely with senior business and functional leaders toidentifythe highest‑value opportunities,build consensus onprioritization decisions, and drive end‑to‑end execution across complex stakeholder environments. Success in this role is defined by measurable, sustained changes in how the organizationoperatesdaytoday.
This is a high‑visibility, high‑judgment role designed for leaders who want real ownership, decision‑making authority, and the opportunity to leave behind durable operating change ata globalenterprise scale.
We are activelybuilding outour team and are fortunate to have an exciting roster of Transformation leaders already on board.The transformation team includesformer Bain leadership and seasoned executives from top-tier firms. Ourteamalsoincludesdeep experience across Fortune 50 enterprises including Amazon, Wells Fargo, HP,GE,PwC,and Tyson Foods. The group brings decades ofexpertisein strategy, AI, and large-scale digital transformation across financial services, technology, and industry.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Leads transformation initiatives that support business unit growthobjectivesand deliver measurable impact through structured execution and strategic alignment.
Partners with divisional and functional leaders toidentifyand focus on high-value, enterprise-critical initiatives that advance organizational priorities.
Designs and delivers transformation programs by coordinating cross-functional teams, ensuring seamless execution and alignment with strategic goals.
Challenges current‑stateoperatingand technology architecture;identifiesstructural constraints and opportunities for simplification, modernization, or scale
Partners with Technology, Data, and Architecture leaders to design fit‑for‑purpose future states that balance business needs, speed to value, and long‑term scalability
Leads process redesign efforts with an emphasis on data-driven thinking and technology enablement to enhance efficiency and unlock innovation.
Owns key build vs. buy and sequencing decisions, explicitly evaluating cost, risk, time‑to‑impact, and ROI trade‑offs
Accelerates deployment of innovative solutions byidentifying, prioritizing, and implementing high-impact use cases in collaboration with technology and business leaders.
Applies analytical rigor to diagnose root causes, solve complex business problems, and inform data-backed decision-making.
Drives adoption and cultural alignment by executing proactive change management strategies and engaging stakeholders at all levels.
Serves as a trusted advisor by bringing strategic insight, executive presence, and clear, compelling communication to leadership discussions.
Tracks outcomes, manages risks, and embeds a culture of continuous improvement into all transformation efforts to ensure long-term success.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned.
Travelsasrequired(up to 30%).
SUPERVISORY RESPONSIBILITIES
Responsible for results delivered for a core function or multiple areas of a business unit through subordinate managers and/or senior professionals.
Builds and leads high-performing teams, fostering a culture of accountability, innovation, and continuous learning.
Aligns diverse teams around shared goals, breaking silos and enabling seamless execution of transformation initiatives.
Provides support, guidance, leadership, and motivation to promote maximum performance.
Administers company personnel policies andfollowsstaffing standards and training recommendations.
Interviews, hires, andestablishescolleague performance development plans;conductsperformance discussions.
QUALIFICATIONS
Education & Licensing
Bachelor'sdegree Business Administration, Finance, Economics, Management, or a related discipline from an accredited college or university preferred. Licenses as needed. Certificationoneof the following areasrequired(e.g., Project Management Professional (PMP), Program Management Professional (PgMP), Certified Business Transformation Professional (CBTP), Change Management Certified Professional, Six Sigma).
Experience
Ten (10) years of related experience in business transformation, with several years ina management rolehaving significant business impact or equivalent combination of education and experiencerequired. Experience in management consulting and/or enterprise transformation roles within B2B environmentsrequired. Experience in the financial services sector (insurance, banking)highlypreferred.
Skills & Knowledge
Proventrack recordin strategy execution, analytics initiatives, and large-scale change programs
Strong collaboration, influence, and communication skills with ability tooperateat senior leadership level
Analytical, innovative, and comfortable navigating ambiguity in complex organizations
Applied knowledge of technology-enabled operating models and data dependencies
Excellent oral and written communication skills, including presentation skills
Proven management/leadership and negotiatingskill
Ability to create and complete comprehensive,accurate, and constructive written reports
Ability to work in a team environment and meet or exceed performance competencies
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
