Integrated Commerce Coordinator

About Scentbird:

Scentbird inspires fragrance lovers to go beyond the ordinary and sample scents that evoke passion, confidence, and the unknown. Our mission is to revolutionize the way we perfume by bringing the ultimate fragrance playground right to your fingertips and offering a digital subscription service that lets members choose from over 900+ designer perfumes each month. Beyond our subscription business, we have a portfolio of disruptive brands in fragrance, personal care, beauty, and car fresheners.

What You’ll Love About Us:

• Bonus program
• Paid Time Off and Work From Home
• Medical, Dental, and Vision Benefits
• Complimentary Scentbird Membership
• A creative, fast-paced, and inclusive work environment

The Integrated Commerce Coordinator supports the execution, reporting, and optimization of wholesale and marketplace ecommerce performance, with a strong focus on account management, reporting accuracy, promotional coordination, and content execution. This role partners closely with the Senior Manager of Integrated Commerce, external agencies, and cross-functional teams to ensure operational excellence across wholesale accounts, Amazon, and other marketplace platforms. The ideal candidate is highly organized, detail-oriented, and analytically driven, with the ability to manage multiple platforms, timelines, and stakeholders simultaneously.

Key Responsibilities

Wholesale Account Management & Reporting

• Support the Senior Manager of Integrated Commerce with day-to-day wholesale account management, including product uploads, catalog organization, and ongoing backend maintenance across wholesale platforms
• Monitor and analyze sales performance, identifying growth opportunities and areas for improvement by account, category, SKU, location, or promotion
• Deliver accurate and timely recurring and ad hoc reporting across wholesale accounts, proactively surfacing risks, performance gaps, and actionable insights to cross-functional stakeholders
• Recommend enhancements to the existing reporting repository based on platform functionality, data availability, and business relevance
• Coordinate with wholesale partners and external agencies to optimize ecommerce content, merchandising strategies, and execution standards
• Serve as the subject matter expert for wholesale account platforms, ensuring accurate catalog setup, data integrity, and consistent execution

Amazon & Marketplace Management and Reporting

• Support the Senior Manager of Integrated Commerce with day-to-day marketplace management and reporting across Amazon and additional third-party platforms
• Monitor and report on marketplace sales performance by channel, category, and SKU, identifying trends and opportunities
• Ensure timely delivery of recurring and ad hoc marketplace reports
• Conduct daily audits of Amazon parent ASINs to ensure accuracy, compliance with marketplace best practices, and adherence to brand standards
• Partner closely with the Amazon agency to ensure smooth business operations, resolve issues, and remove executional roadblocks
• Own the product onboarding process for marketplaces, including setup, validation, and optimization
• Make recommendations for improved product content based on marketplace best practices, competitive insights, and available creative assets

Marketing Calendar, Promotions & Pricing

• Develop and maintain an integrated marketing calendar across wholesale accounts and marketplaces to track promotional activity, pricing changes, and key retail moments
• Monitor pricing compliance across platforms to support business continuity, protect margins, and maintain Amazon Buy Box eligibility
• Communicate promotional plans and pricing updates to the operations team to proactively inform sales forecasting and inventory planning
• Maintain accurate and up-to-date wholesale and marketplace P&Ls, reflecting current pricing, promotions, and margin assumptions

Retail Asset & Content Management

• Collaborate with internal creative teams and external agencies to ensure timely development and delivery of retail-ready assets
• Build and maintain a centralized repository of retail assets to support consistent and optimized product representation across retailers and marketplaces
• Regularly update and maintain pitch decks and selling materials for new wholesale, retail, and marketplace opportunities

Qualifications

• 2–3 years of experience in ecommerce, integrated commerce, wholesale, marketplace management, or a related role
• Hands-on experience supporting wholesale accounts and/or third-party marketplaces, including product setup, catalog maintenance, and reporting
• Strong analytical skills with experience interpreting sales data and translating insights into actionable recommendations
• Experience creating and maintaining recurring and ad hoc performance reports
• High attention to detail with the ability to manage multiple platforms, timelines, and stakeholders simultaneously
• Strong organizational and project management skills with the ability to prioritize and meet deadlines in a fast-paced environment
• Clear and professional written and verbal communication skills
• Proficiency in Microsoft Excel and/or Google Sheets, including data analysis and reporting