Sr. SRE/DevOps Engineer

PLEASE NOTE THIS ROLE IS FOR OVERSEAS APPLICATION, NON -U.S. ONLY. NO DOMESTIC (U.S.) APPLICATIONS WILL BE CONSIDERED.

Site Reliability Engineer

About the Role:

Site Reliability Engineers (SREs) are responsible for ensuring Scentbird’s production systems are reliable, observable, scalable, and secure. This role focuses on operating and evolving our Kubernetes-based platform (EKS) and AWS infrastructure, improving service availability and performance, and building the automation and engineering discipline required to sustainably support growth. SREs partner closely with engineering teams to define and meet SLOs, implement reliability best practices, and continuously reduce operational toil through tooling and self-service platforms. You will be a key contributor in strengthening our cloud-native infrastructure, service mesh (Istio), networking foundations, incident response, and delivery pipelines.

What You’ll Be Responsible For:

• Use your shift to prevent incidents from ever happening.
• Run our infrastructure with AWS, Docker and Kubernetes.
• Make monitoring and alerting alert on symptoms and not on outages.
• Document every action so your findings turn into repeatable actions–and then into automation.
• Improve the deployment process to make it as boring as possible.
• Design, build and maintain core infrastructure pieces that allow Scentbird scaling.
• Debug production issues across services and levels of the stack.
• Plan the growth of Scentbird’s infrastructure.

What We’ll Love About You (personality traits):

• Think about systems - edge cases, failure modes, behaviors, specific implementations.
• Know your way around Linux and the Unix Shell.
• Have strong programming skills
• Have an urge to collaborate and communicate asynchronously.
• Have an urge to document all the things so you don't need to learn the same thing twice.
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it.
• Have an urge for delivering quickly and iterating fast.
• Have experience with Nginx, Docker, Kubernetes, Terraform, or similar technologies

What You’ll Need to Have (required qualifications):

• Strong hands-on Kubernetes experience required (EKS preferred): cluster operations, workload design, networking, upgrades, and performance troubleshooting.
• 5+ years production application support experience in a high uptime environment
• 5+ years UNIX administration experience including diagnosis of performance issues, package management, load estimation, kernel tuning, networking configuration, etc.
• 5+ years hosting experience in a large heavy-traffic environment
• 3+ years software engineering experience (Java/TypeScript is plus, but any other programming language is good to know)
• Strong understanding of networking fundamentals (VPCs, routing, load balancers, DNS, TCP/IP, TLS) and debugging service-to-service connectivity issues.
• 4+ years experience working with Gitlab CI/CD / Github action
• Hands-on AWS experience strongly required
• Hands-on experience building monitoring/alerting/tracing systems (Grafana/Prometheus/ELK/OpenTelemetry).
• Database experience is a plus (RDS/Aurora/Postgres/Redis/Elasticsearch), especially around scaling, replication, and performance troubleshooting.
• Service Mesh experience is a plus
• Security experience is a plus
• Excellent troubleshooting and analytical skills
• Ability to work independently on large, complex projects with minimal guidance
• Excellent troubleshooting and analytical skills with the ability to debug distributed systems under pressure.

What You’ll Love About Us:

• Competitive base compensation
• Bonus program
• Paid Time Off
• A fun, creative and energetic work environment.

About Scentbird

Scentbird inspires fragrance lovers to go beyond the ordinary and sample scents that evoke passion, confidence, and the unknown. Our mission is to revolutionize the way we perfume by bringing the ultimate fragrance playground right to your fingertips and offering a digital subscription service that lets members choose from over 500+ designer perfumes each month.

About the Brands:

• Scentbird: The easiest way for fragrance lovers to discover, try, and buy their favorite scented products without a commitment
• Deck of Scarlet: Deck of Scarlet is on a mission to break the clean category, redefining what clean fragrances should smell like. Composed entirely of vegan, cruelty-free ingredients, our fragrances bridge the gap between the clean and luxury categories, using the highest eau de parfum concentrations housed in sculptural, eye-catching bottles. You shouldn’t have to choose between being luxe and refined, or clean and vegan—now, you don’t have to.
• Confessions Of A Rebel: We were born in 2018, holding fast to the idea that the fragrance industry was in dire need of a change. When we looked around, all we saw was a sea of sameness: outdated archetypes of femininity and masculinity paired with unrelatable images of luxury that we had no say in. In truth, we are complex in ways that cannot be contained in the traditional heteronormative stereotypes, existing beyond the binary with raw, unfiltered voices that deserve to be heard.
• Goodhabit: Enriched with a blend of essential oils, Goodhabit’s clean, vegan, cruelty-free fragrances act as bottled intentions you set free with each mist. Our scents are designed to help you align with the good habits you’re building, while working to enhance and boost your mood. Inhale, exhale, and let the good energy flow through you.
• Sanctuary: Created for those who care about the fate of our planets, Sanctuary offers fragrance for a better future. Our clean, community-driven fragrances are inspired by endangered species and their habitats, each aimed at raising money and awareness for the preservation of their namesake.
• Drift: Drift began as an alternative to all of the tacky air care products on the market. Our products are designed to blend in, with amazing scents that stand out. We take pride in our fragrances, keeping them free from the traditional chemicals used in the fragrance industry. We are always phthalate and paraben free. We never skimp on quality of our scents or the products that deliver them. Our design ethos is simple but effective. We love our community, those who won’t settle for ordinary, and we want to deliver a best in class experience.

Scentbird is committed to bringing individuals from different backgrounds and perspectives into the Nest. We strive to uphold an inclusive environment where individuals of all different backgrounds, ages, colors, ethnicities, gender, or gender identities, genetics, physical or mental abilities, protected veteran status, race, religious or sexual orientation, thrive. We respect the laws enforced by the EEOC and are dedicated internally to going above and beyond in fostering diversity. Come as you are - we’re excited to meet you.