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ScalableOSSC

ServiceNow Architect

ScalableOS is a company that specializes in delivering custom offshoring solutions for Managed Service Providers (MSPs) and Tax & Accounting firms by connecting them with exceptional talent in the Philippines.

ScalableOS

Employee count: 201-500

United States only

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Category: IT Services

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SUMMARY
TheServiceNow Architect serves a dual role as both platform architect and senior developer. This role is responsible for designing scalable, secure, and supportable ServiceNow solutions while also actively contributing to complex development and integrations. This position plays a critical role in ensuring the ServiceNow platform supports Managed Services requirements across all teams.
JOB RESPONSIBILITIES
  • Design ServiceNow architecture aligned to Managed Services business objectives.
  • Lead development of complex workflows, integrations, and automations.
  • Serve as technical authority for ServiceBridge and eBonding implementations.
  • Define platform standards, development patterns, and integration frameworks.
  • Perform senior-level development including scripting, APIs, and data integrations.
  • Review and approve technical designs and code from other developers.
  • Partner with Internal IT architects to ensure alignment and avoid conflicts.
  • Support platform performance, scalability, and security best practices.
  • Provide technical guidance and mentorship to developers.
QUALIFICATIONS
  • 7+ years of ServiceNow development experience.
  • Deep expertise in Flow Designer, IntegrationHub, Scripted APIs, and custom applications.
  • Strong understanding of ITSM, CMDB, and platform architecture.
  • Experience integrating ServiceNow with external platforms and client systems.
  • Nice to Have:
  • ServiceNow Certified Technical Architect (CTA) or progress toward CTA.
  • Experience in MSP or Managed Services environments.
  • Strong knowledge of REST/SOAP, JSON, OAuth, and enterprise integrations.
JOB REQUIREMENTS
  • Should be willing to accept a long-term work-from-home arrangement.
  • Should be amenable to a permanent night shift schedule.




Details

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Job type

Full Time

Experience level

Experience

7 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About ScalableOS

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At ScalableOS, we are at the forefront of revolutionizing the offshoring industry through innovative and technology-driven solutions. Our primary mission is to connect growth-focused businesses, particularly Managed Service Providers (MSPs) and Tax & Accounting firms, with exceptional, high-skilled talent in the Philippines. Through our groundbreaking approach, we are not merely providing services; we are building dedicated, fully integrated teams that operate as a seamless extension of our clients' operations. This model empowers businesses to transcend geographical boundaries and achieve remarkable success by leveraging a global talent pool without the complexities and overheads of establishing a physical presence. Our transformative solution is designed to ensure continuous growth and scalability for our partners, allowing them to focus on their core competencies while we handle the intricacies of talent acquisition, HR management, and operational support.

Our commitment to innovation is embedded in our core values of integrity, accountability, and a relentless problem-solving mindset. We utilize a data-driven and technology-enabled process to identify and nurture the best talent, ensuring a perfect alignment of skills and cultural fit for our clients. ScalableOS stands as a testament to resilience and unwavering dedication to client success, moving beyond the traditional outsourcing model to foster long-term, strategic partnerships. We are passionate about making a meaningful impact on the Philippine community by bringing high-value, high-skill positions to the local workforce. By focusing on creating a high-value growth environment built on trust, transparency, and clear deliverables, we are not just changing the way businesses scale; we are shaping the future of global workforce collaboration and creating limitless possibilities for companies to thrive in an increasingly competitive landscape.

Employee benefits

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Group Life Insurance

Feel secure knowing you're covered by Group Life Insurance from your very first day.

Generous Paid Time Off (PTO)

Recharge with 17 days of PTO annually, ensuring you maintain a healthy work-life balance.

De Minimis Allowance

Enjoy a monthly allowance of Php 1,500, directly credited to your payroll to support your daily needs.

Work from Anywhere

Embrace the freedom of remote work! Choose your ideal environment and say goodbye to stressful commutes.

View ScalableOS's employee benefits
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ScalableOS

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