Location:
- Design ServiceNow architecture aligned to Managed Services business objectives.
- Lead development of complex workflows, integrations, and automations.
- Serve as technical authority for ServiceBridge and eBonding implementations.
- Define platform standards, development patterns, and integration frameworks.
- Perform senior-level development including scripting, APIs, and data integrations.
- Review and approve technical designs and code from other developers.
- Partner with Internal IT architects to ensure alignment and avoid conflicts.
- Support platform performance, scalability, and security best practices.
- Provide technical guidance and mentorship to developers.
- 7+ years of ServiceNow development experience.
- Deep expertise in Flow Designer, IntegrationHub, Scripted APIs, and custom applications.
- Strong understanding of ITSM, CMDB, and platform architecture.
- Experience integrating ServiceNow with external platforms and client systems.
- Nice to Have:
- ServiceNow Certified Technical Architect (CTA) or progress toward CTA.
- Experience in MSP or Managed Services environments.
- Strong knowledge of REST/SOAP, JSON, OAuth, and enterprise integrations.
- Should be willing to accept a long-term work-from-home arrangement.
- Should be amenable to a permanent night shift schedule.
Details
