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ScalableOSSC

Project Manager

ScalableOS is a company that specializes in delivering custom offshoring solutions for Managed Service Providers (MSPs) and Tax & Accounting firms by connecting them with exceptional talent in the Philippines.

ScalableOS

Employee count: 201-500

United States only

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Category: Technology

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SUMMARY
The Project Manageris responsible for end-to-end coordination of service installations and internal projects. This includes drafting project plans, managing scopes (cost, time, and quality), leading project teams, and ensuring client satisfaction. You will be managing multiple projects simultaneously. The role involves both strategic planning and hands-on execution.
JOB RESPONSIBILITIES
  • Project Coordination
  • Lead internal and external project kick-offs.
  • Create and manage project plans and scope.
  • Monitor planning, budget, and quality.
  • Coordinate project teams, including clients and third parties.
  • Client and Stakeholder Engagement
  • Serve as the primary contact for clients and partners.
  • Provide regular updates and reports.
  • Ensure smooth handover to Client Support.
  • Process and Documentation
  • Maintain accurate documentation and administration.
  • Ensure compliance with ISO standards.
  • Identify and resolve bottlenecks.
  • Financial Oversight
  • Manage invoicing and financial tracking of suppliers.
  • Manage customer billing.
  • Evaluation and Aftercare
  • Conduct project evaluations.
  • Provide aftercare and support post-installation.
QUALIFICATIONS
  • Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
  • Four to seven years of experience in IT operations, technical documentation, or managed services environments.
  • Experience documenting operational procedures, SOPs, or technical workflows.
  • Strong written communication and organizational skills.
  • Ability to work with technical teams to capture operational knowledge.
  • Experience working within managed services or cloud infrastructure environments.
  • Familiarity with ITIL service management concepts.
  • Experience maintaining knowledge bases or documentation systems.
  • Strong documentation and organizational skills.
  • Ability to translate technical processes into clear instructions.
  • Cross-functional collaboration skills.
  • Attention to detail.
  • A process improvement mindset.
JOB REQUIREMENTS
  • Should be willing to accept a long-term work-from-home arrangement.
  • Should be amenable to a permanent night shift schedule.




Details

About the job

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Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

4 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About ScalableOS

Learn more about ScalableOS and their company culture.

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At ScalableOS, we are at the forefront of revolutionizing the offshoring industry through innovative and technology-driven solutions. Our primary mission is to connect growth-focused businesses, particularly Managed Service Providers (MSPs) and Tax & Accounting firms, with exceptional, high-skilled talent in the Philippines. Through our groundbreaking approach, we are not merely providing services; we are building dedicated, fully integrated teams that operate as a seamless extension of our clients' operations. This model empowers businesses to transcend geographical boundaries and achieve remarkable success by leveraging a global talent pool without the complexities and overheads of establishing a physical presence. Our transformative solution is designed to ensure continuous growth and scalability for our partners, allowing them to focus on their core competencies while we handle the intricacies of talent acquisition, HR management, and operational support.

Our commitment to innovation is embedded in our core values of integrity, accountability, and a relentless problem-solving mindset. We utilize a data-driven and technology-enabled process to identify and nurture the best talent, ensuring a perfect alignment of skills and cultural fit for our clients. ScalableOS stands as a testament to resilience and unwavering dedication to client success, moving beyond the traditional outsourcing model to foster long-term, strategic partnerships. We are passionate about making a meaningful impact on the Philippine community by bringing high-value, high-skill positions to the local workforce. By focusing on creating a high-value growth environment built on trust, transparency, and clear deliverables, we are not just changing the way businesses scale; we are shaping the future of global workforce collaboration and creating limitless possibilities for companies to thrive in an increasingly competitive landscape.

Employee benefits

Learn about the employee benefits and perks provided at ScalableOS.

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Group Life Insurance

Feel secure knowing you're covered by Group Life Insurance from your very first day.

Generous Paid Time Off (PTO)

Recharge with 17 days of PTO annually, ensuring you maintain a healthy work-life balance.

De Minimis Allowance

Enjoy a monthly allowance of Php 1,500, directly credited to your payroll to support your daily needs.

Work from Anywhere

Embrace the freedom of remote work! Choose your ideal environment and say goodbye to stressful commutes.

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ScalableOS

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