United States onlyThis posting will close on April 11, 2024.
Helping Save More Lives
That’s our mission. It’s our business. We are seeking a team player who is passionate about making a commitment to our mission.
RQI Partners is a partnership between the American Heart Association and Laerdal Medical.
We invite you to review the requirements of the position below. If this career opportunity has piqued your interest, RQI Partners wants to hear from you.
Helping Save More Lives. — Our Mission, Our Business.
RQIP Benefits Include:
- Generous PTO & Holidays
- Remote Work Environment (some positions require travel)
- Comprehensive Medical, Dental and Vision
- HSA & FSA Account Options, with employer HSA contribution
- 401k with Employer Match & Profit Sharing
- Employee Assistance Program
- Tuition Reimbursement
- Professional Development Opportunities
- Student Loan Repayment Assistance
- Eligibility for Annual Bonus
- Wellness Reimbursement Program
- Pet Insurance
Position Overview:
The Business Analyst will lead the discovery, analysis and documentation of complex, cross-functional business processes and will devise strategies to improve efficiency. Working closely with functional stakeholders, the business analyst evaluates the specifics of a business process and/or problem then shapes and crafts recommendations for business solutions.
Position Holder Accountable For:
- Work with business partners to elicit and capture business needs; understand the customer journey and define detailed user requirements to enhance the design and development of our business processes.
- Provide expertise and identify changes within the Lead to Cash process.
- Establishing and maintaining the methodology, tools, processes, and procedures to catalog and document business processes.
- Engage with business partners and build business cases to influence decisions and assess the risks of various solutions.
- Analyzing internal workflows and business processes in collaboration with stakeholders and subject matter experts to Identify opportunities to improve efficiency, effectiveness, and overall quality.
- Creating process workflow maps and related documentation (process and procedure manuals, SOPs, training collateral, etc.)
- Collaborating with key stakeholder groups and project managers on large and complex projects to operate the business functions
- Identify project milestones, tasks, issues, risks and provide regular status updates.
- Acting as a liaison between business stakeholders and technical teams to ensure technical requirements related to business processes are clearly communicated and implemented.
Required Skills and Competencies:
- Bachelor’s degree in business, accounting, IT, or a related field
- At least five years business analyst experience, experience with SaaS or other subscription-based business models a plus
- At least three years of experience with Lead to Cash process changes required.
- Business process modeling training, certification, and experience required (e.g., advanced levels of Lean and/or Six Sigma)
- Multinational experience a plus
- Proficiency is MS Office
- Proficiency in process mapping and documentation tools
- Ability to handle multiple projects simultaneously
- Excellent verbal and written communication skills
- Working knowledge of SFDC strongly preferred
- Demonstrated knowledge of Agile Scrum methodology is highly desired
The estimated annual base salary for this position is $80,000 to $85,000. Please note that this range does not include any other compensation or benefits that an individual may be eligible for. The salary offered depends on a variety of factors, which may include the qualifications of the individual applicant for the position, level of education attained, and/or professional certifications, years of relevant experience, special skills, etc..
