RoRO

Data Analyst II, Care Delivery Operations

At Ro, we want to bring transparency to healthcare at every step of the patient journey, from the cost of their treatment to where their medication is sourced. Ro provides information to help patients make informed, important decisions about their healthcare and their lives, and to put patients back in control of their health.

Ro

Employee count: 501-1000

Salary: 129k-150k USD

United States only
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Who We AreRo is a direct-to-patient healthcare company with a mission of helping as many patients as possible achieve their health goals. Ro is the only company to offer telehealth care, at-home diagnostic testing, labs, and pharmacy services nationwide. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
Ro was recognized as a CNBC Disruptor 50 in 2022, listed by Inc. Magazine as a Best Place to Work in 2022 for our third consecutive year, and named one of FORTUNE's 2022 Best Medium Workplaces.
The Role:We are looking for a Data Analyst II to embed in our Care Delivery organization, working cross-functionally with Operations, Clinical Leaders, Product, Engineering, and Design to guide the strategy and roadmap for the workflows and tooling that enable our clinical and non-clinical Care Delivery teams to efficiently and safely provide care to our patients. Tactically, you’ll work on everything from leading strategic analyses to informing decision-making and prioritization, to measuring product feature performance, to building out data availability and BI solutions, to brainstorming approaches to unstructured problems. You are analytical and technical, and you can communicate excellently with non-technical and technical stakeholders alike. You thrive in a startup setting, where every day is different and the problems that you’re tackling often don’t have established solutions. You are exceptionally thorough. You have a bias for action, and you love leveraging data to help our Care Delivery team to deliver the best possible care to our patients, and to help our members become a healthier version of themselves.

What You'll Do:

  • Leverage data to shape your team/business’ strategy, providing support and/or leadership wherever needed.
  • Own projects that span disparate groups with varying levels of technical fluency from end to end.
  • Communicate not just findings, but also your recommendations to key stakeholders and leadership. You’ll use your insights to advocate for our members, physicians, and pharmacists in everything we do.
  • Build a data-driven culture wherever you turn, from working with PMs on KPIs, to partnering with engineers on data models, to making sure that all decisions accurately utilize the most powerful data available.
  • Play a critical role in attacking opaque, unstructured problems; develop core analytic frameworks that shape the way the company thinks about our business.
  • Build out data availability and business intelligence solutions for your team.
  • Perform exploratory analyses and in-depth research on large data sets to uncover, size, and advocate for opportunities that improve the care delivery operating model and key efficiency KPIs.

What You'll Bring to the Team:

  • 3+ years of full-time working experience in quantitative analysis roles
  • Expert-level SQL skills
  • Strong experience using BI tools (ours is Looker) to effectively convey information
  • A track record of strong communication successes, from presentations to technical documentation
  • Strong problem-solving skills, analytical aptitude, and numerical dexterity
  • The ability to bring structure to initially unstructured domains
  • Demonstrated track record of project ownership
  • You care about improving the state of healthcare and have a personal connection to the space

We've Got You Covered:

  • Full medical, dental, and vision insurance + OneMedical membership
  • Healthcare and Dependent Care FSA
  • 401(k) with company match
  • Flexible PTO
  • Wellbeing + Learning & Growth reimbursements
  • Paid parental leave + Fertility benefits
  • Pet insurance
  • Student loan refinancing
  • Virtual resources for mindfulness, counseling, and fitness
The target base salary for this position ranges from $129,200 to $150,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills, and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
See our California Privacy Policy here.

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About the job

Apply before

Jun 19, 2024

Posted on

Apr 20, 2024

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 129k-150k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Ro

Learn more about Ro and their company culture.

View company profile
For too long, patients have been asked to blindly trust the healthcare system. No more.

At Ro, we want to bring transparency to healthcare at every step of the patient journey, from the cost of their treatment to where their medication is sourced. Ro provides information to help patients make informed, important decisions about their healthcare and their lives, and to put patients back in control of their health.

Patients deserve care with no surprises
They deserve to see every price before they pay. They deserve to see the risks and benefits of every treatment option. They deserve to know where their drugs are sourced. They deserve to know everything we know. That is Ro's promise.

Accurate and unbiased health information for our patients

VIPER is an internal process created by Ro that is designed to understand how law, medicine, and advertising intersect. The purpose of VIPER is to facilitate patient safety and trust in Ro by ensuring that the information we present to our patients and the public is truthful, non-misleading, and includes all of the information that we believe is important for a patient's treatment plan.

Patients deserve to see under the hood
Technology is essential to Ro's ability to provide access to affordable high-quality care. Patients deserve to know how Ro's technology works inside and out.

Helping patients in minutes from diagnosis to delivery
The future of healthcare is one in which providers are not replaced but empowered by technology, unburdened from administrative paperwork, and liberated to practice medicine in concert with their patients where and when they need it most. Ro is striving to make this a reality every single day.

Making it easy to cancel treatment

At Ro, we always put patients first. We send an email before every single shipment to make sure the patient still wants or needs their treatment (not after it's been shipped). And we built an amazing cancel flow. That's right, Ro has the easiest way to delay or cancel a shipment in healthcare.

Employee benefits

Learn about the employee benefits and perks provided at Ro.

View benefits

Fertility benefits

We'll help pay for people seeking fertility treatment.

Retirement benefits

Generous 401(k) with company match to help you invest in your future.

Company meals

We keep our team well-fed (cold-brew on tap, snacks galore, bi-weekly lunches).

Flexible working hours

We accommodate all kinds of lifestyles and life stages. Come work on your terms.

View Ro's employee benefits
Claim this profileRo logoRO

Ro

Company size

501-1000

Founded in

2017

Chief executive officer

Zachariah Reitano

Employees live in

View company profileVisit ro.co

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