Site Reliability Engineer

Roadie, a UPS Company, is a logistics management and crowdsourced delivery platform. Founded in 2014, Roadie offers businesses fast, flexible and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of U.S. households by providing access to more than 200,000 independent drivers nationwide – allowing businesses to offer their customers delivery optionality for almost any industry, from airlines to artisans.

Roadie is seeking a Site Reliability Engineer to join our growing Technical Operations Team. We are looking for a candidate who has experience implementing site reliability principals, as well as production level Kubernetes experience. The ideal candidate is a skilled problem solver with intimate knowledge of site reliability practices, standard Dev Ops principles, AWS, scripting languages and Kubernetes.

What You'll Do

• Maintain, support, and engineer production and nonproduction Kubernetes Clusters
• Deploy and maintain monitoring and logging solutions based on Prometheus, Thanos and Loki
• Work directly with Development teams to foster site reliability principals
• Define and manage SLO, SLI and error budgets
• Build automation and tooling to “eliminate toil”
• Capacity planning, and cost optimization
• Debug production/non-production issues
• Take part in 24/7 on-call rotation

Technology We're Using Now

• Python, Ruby on Rails, Golang
• Postgres, Redshift, Redis, Kafka
• AWS, GCP
• Docker/Kubernetes
• Prometheus/Thanos/Loki/Grafana
• Istio, Karpenter, Keda
• Git/CircleCI
• ArgoCD
• Terraform/Crossplane

What You Bring

• 2+ years in various SRE roles
• 4+ years in various DevOPS/System Engineering roles
• 2+ years of experience building and managing production Kubernetes infrastructure with emphasis on the use of *nix and cloud vendor Kubernetes solutions (EKS, GKE)
• 4+ Years experience with popular scripting languages (Python, Ruby, Bash)
• Experience with Infrastructure as code such as Terraform
• Experience with CI/CD Development tools (CircleCI)
• Experience with GitOPS Tools (Argocd)
• Experience using a broad range of AWS technologies (RDS, ElasticSearch, VPC, EKS, S3, CloudFront, MSK, Elasticache, CloudWatch)
• Must be able to work independently, be self-motivated and handle multiple priorities
• Comfortable working in a fast-paced agile environment
• Finally, a willingness to admit what you don’t know, and learn what you need to learn quickly

Why Roadie?

• Competitive compensation packages
• 100% covered health insurance premiums for yourself
• 401k with company match
• Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
• Flexible work schedule with unlimited PTO
• Monthly 3-day weekends
• Monthly WFH stipend
• Paid sabbatical leave- tenured team members are given time to rest, relax, and explore
• The technology you need to get the job done