Job Purpose
Support profitable business growth with key customers by managing and successfully delivering new product development (NPD) projects. Lead cross-functional teams to develop projects that meet customers’ expectations and ensure projects are commercialized on time and in full.
Essential Functions
- Deliver customer-driven NPD projects for key customers on time and in full
- Align with Sales and R&D on clear project briefs and understand the customer’s NPD process and milestones to ensure their expectations are met
- Create and manage project timelines, lead team meetings, identify resource requirements, set expectations, assign tasks and responsibilities, follow up, and track/report progress
- Lead cross-functional project team through NPD process and ensure adherence to key milestones and overall timeline
- Create and maintain comprehensive and up-to-date project documentation
- Identify, mitigate, and escalate risks to the achievement of project milestones as required
- Conduct post-mortem analysis for key projects to identify root cause of successful/unsuccessful project execution
- Understand our business, our key customers’ business, and the competitive environment and encourage strategic insight-driven NPD
- Attend and support customer calls, meetings, presentations, and ideation sessions as needed
- Support the design, implementation, and continuous improvement of cross-functional processes and ways of working
- Support food safety program, quality standards, and legality of manufactured products
- Perform other job-related duties as assigned
Qualifications (Education, Experience, Competencies)
- Associate’s or Bachelor’s degree in project/business management, marketing, or related discipline preferred
- 5+ years of experience managing complex new product development projects
- Project management certification preferred
- B2B or B2C food industry experience preferred
- Understanding of basic revenue and pricing models, and profit and loss
- Working knowledge of project management tools/software
- Proficient with Microsoft Office
- Self-motivated leader with a collaborative and positive attitude
- Demonstrated ability to influence, engage, and motivate cross-functional teams
- Excellent verbal and written communication skills in customer-facing and internal situations
- Ability to relate and connect the product, consumer, and competitors
- Strong organizational skills with attention to detail
- Proven ability to effectively prioritize and manage multiple tasks and projects concurrently
- Ability to deal with ambiguity and work effectively under pressure