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ReputationRE

Account Executive, Enterprise Automotive

Reputation.com provides an online reputation management platform that helps businesses monitor and respond to online reviews, social media, and surveys to analyze customer sentiment and make operational improvements.

Reputation

Employee count: 501-1000

United States only

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About Reputation

Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America’s Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.

Your Role at Reputation

Reputation, the leader in Online Reputation Management, operates in a dynamic space ripe with opportunity. Our solutions are core to the marketing and operational strategies of mid-market and Enterprise customers across a wide range of industries. Having defined the category more than 15 years ago, Reputation is now helping organizations reimagine how they manage brand trust, customer experience, and operational insights in the AI era.

As an Account Executive, Enterprise – Automotive, you will play a critical role in driving strategic growth within one of Reputation’s most important industry verticals. You will own and expand relationships with large Automotive organizations while winning new enterprise customers across dealer groups, OEMs, the aftermarket retail service industry and automotive technology ecosystems.

You thrive in a high-performance environment where curiosity, preparation, and strategic thinking set top performers apart. You’re not just closing complex deals—you’re building long-term executive relationships and helping Automotive organizations solve meaningful business challenges tied to customer experience, brand perception, and operational performance. You know how to engage senior stakeholders, connect vision to measurable value, and navigate sophisticated buying processes to turn opportunity into lasting partnerships and revenue.

How You’ll Shape the Experience

  • Own and drive new enterprise business within the Automotive vertical.

  • Develop and execute thoughtful account strategies to break into new organizations and expand existing relationships across dealer groups, OEMs, the aftermarket retail service industry, and automotive service networks.

  • Lead sophisticated, multi-threaded sales cycles involving executive stakeholders and complex buying groups.

  • Build trusted advisor relationships with senior leaders including CMOs, CXOs, Directors of Marketing, and VPs of Operations across Automotive organizations.

  • Position Reputation’s platform as a strategic solution for improving customer experience, online presence, and brand trust across the Automotive customer journey.

  • Navigate large organizations by aligning multiple stakeholders around measurable business outcomes and value.

  • Collaborate cross-functionally with Marketing, SDRs, Customer Success, Product, and leadership to win and grow strategic accounts.

  • Identify whitespace opportunities within target Automotive accounts to drive long-term expansion and revenue growth.

  • Bring industry insight and customer feedback back to the business to help shape go-to-market strategy within the Automotive sector.

  • Maintain strong pipeline discipline, forecast accuracy, and clear deal execution plans.

  • Contribute to a high-performance, collaborative sales culture focused on learning, winning, and continuous improvement.

  • Perform additional duties as assigned.

The Skills That Set You Apart

  • 8+ years of experience in SaaS sales

  • Undergraduate degree preferred; equivalent relevant experience will also be considered.

  • Experience selling into the Automotive industry such as dealer groups, OEMs, automotive technology providers, aftermarket retail service industry or related ecosystem partners.

  • Proven track record of exceeding quota in a consultative sales environment.

  • Demonstrated ability to independently build pipeline through prospecting, networking, and strategic outreach.

  • Experience managing complex, high-value deals involving multiple stakeholders and long sales cycles.

  • Ability to understand the Automotive landscape and position solutions around evolving customer expectations and digital transformation.

  • Strong executive presence with the ability to influence senior decision-makers.

  • Highly motivated self-starter who thrives in both independent and team-based environments.

  • Excellent communication, presentation, and interpersonal skills.

  • Proficiency in Salesforce (preferred) with strong forecasting discipline.

  • Adaptable to changing circumstances and able to drive alignment internally and externally.

Where You’ll Connect & Collaborate

  • This role is aligned to the region or territory you support (western U.S. coverage), and we prefer that you are based anywhere within that region. While this position is not tied to a specific office, we value in-person connection and collaboration. Travel to a Reputation office or customer site may be required periodically for team meetings, customer engagement, or key business moments (25-35%).

Our Benefits & Perks

We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That’s why we offer a generous and thoughtfully designed benefits package, including:

Paid Time Off:

  • Flexible PTO for salary paid employees

  • Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.

  • 10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company.

Health and Welfare Benefits

  • Multiple medical and dental plan options, plus 100% company paid vision coverage

  • 401k available through Fidelity

  • Paid Parental Leave for all eligible employees as of day 1 of employment

  • Employer paid short and long term disability and life insurance

  • Critical Illness, Accident & Hospital Indemnity insurance

  • Employee Assistance Program (EAP)

  • Access to a wide variety of perks and wellbeing apps:

- PerkSpot: Employee discount program

- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships

- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health

- Omada: Virtual prevention and physical therapy program

- Ladder: Supplemental life insurance

- SoFi: Financial wellbeing platform with 1:1 advice

- Fetch: Pet insurance discount program

- Spring Health for Guardian: Virtual mental health support

- XP Health for Guardian: Virtual eyewear platform

- Rate.com: Mortgage services discount program

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.

Applicants only - No 3rd party agency candidates.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Education

Bachelor degree

Experience

8 years minimum

Experience accepted in place of education

Location requirements

Hiring timezones

United States +/- 0 hours

About Reputation

Learn more about Reputation and their company culture.

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We're the first to understand the power of feedback – the collective sum of all of our interactions. We see it not just as data, but as the fuel to ignite a business's progress. Our motivation stems from four basic principles: the desire to humanize all data, the importance of anticipating every need, the challenge to consistently beat our best, and the unwavering belief that feedback fuels progress. We act as your eyes and ears in every space where your customers talk, post, review, and recommend. We then translate all that we gather into insights you can actually use. These are insights that make your customers feel heard, insights that transform your best customers into advocates, and insights that leave nothing in the dark. We empower you with all of this information to learn, grow, and even anticipate the needs of those around you, ensuring you're not just learning, but actively growing.

As trailblazers in Reputation Experience Management, we've dedicated over a decade to building the leading platform designed to enhance the customer experience, improve your brand's online presence, and connect you with the communities that matter most. Our unique strength lies not just in collecting sentiment data, but in providing you with actionable insights to anticipate the needs of your customers and communities. At Reputation, you'll work alongside some of the most passionate, talented, and ambitious individuals from around the world. At our core, we believe technology can connect companies and communities. We see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day. We are committed to ensuring that all employees have fair and equal access and opportunity for advancement. Our culture values collaboration, teamwork, and engagement, ensuring that all our employees across the globe know that as part of the Reputation Nation, they are part of something bigger than themselves.

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