Principal Site Reliability Engineer - Azure Red Hat OpenShift

The Red Hat Site Reliability Engineering (SRE) team is looking for a Principal Site Reliability Engineer to join us. In this role, you will develop, scale, and operate our OpenShift managed cloud services. OpenShift is Red Hat’s enterprise Kubernetes distribution. As an SRE you will contribute to running OpenShift at scale by enabling customer self-service, making our monitoring system more sustainable, and eliminating work through automation.

On the SRE team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat Managed Cloud Services, while using your skills in coding, operations, and large-scale distributed system design.

What you will do

• Lead the development of code and automation scripts to optimize the scalability, reliability, and performance of services.

• Conduct thorough code reviews and implement best practices in software development to maintain a high-quality codebase.

• Mentor and guide junior engineers, fostering a culture of continuous learning and improvement within the team.

• Design and implement advanced monitoring and alerting systems to proactively detect and resolve issues.

• Coordinate and lead complex incident response procedures, ensuring timely resolution and thorough postmortems.

• Interface with internal stakeholders and external cloud providers to architect, build, and maintain fault-tolerant systems.

• Manage large-scale, distributed systems, focusing on minimizing downtime and improving system resilience.

• Participate in an on-call rotation and provide leadership during critical incidents to ensure 24x7x365 production support.

• Lead the continuous enhancement of the SRE team's processes, tools, and methodologies to support the evolving needs of the service.

What you will bring

• 5+ years of software engineering experience using object-oriented languages; Golang is preferred

• Extensive experience managing Linux-based systems in a public cloud such as AWS, GCP, or Azure

• Proficient experience with enterprise systems monitoring; knowledge of Prometheus is preferred

• Extensive experience with enterprise configuration management such as Ansible, Puppet, or Chef

• Proficient experience delivering hosted cloud services

• 1+ year experience with container-related technologies like Docker or Kubernetes

• Experience delivering hosted cloud services

• Experience with containers on Linux

• Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP

• Good verbal and written communication skills in English

About Red Hat

Red Hat is the world’s leading provider of enterpriseopen source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
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