Sales Engineer

Who we are

In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.

Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and customizable bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 90 million subscribers, including brands such as Blueland, Hello Bello, CrunchLabs, Verve Coffee Roasters, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.

Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.

Role Overview

Join our Revenue team as a Sales Engineer and be a vital part of bringing our innovative subscription and retention solutions to market.

As a Sales Engineer, you will serve as the primary technical resource during the pre-sales process, guiding technical sales discussions, conducting product demonstrations, and advising on best practices for implementing Recharge’s subscription and retention tools and best practices.

Your expertise will be instrumental in generating and accelerating sales opportunities and ensuring a consultative approach throughout the enterprise sales process.This is an opportunity to showcase your passion for revolutionizing retention for ecommerce businesses while staying abreast of the latest technological advancements.

What You’ll Do

• Act as the primary technical leader and trusted advisor to our sales team and prospects.

• Engage directly with prospects to demonstrate the value of our technology throughout the sales cycle, from demo to proof of concept to design and implementation.

• Maintain a comprehensive understanding of competitive and complementary technologies and vendors, positioning our solution effectively.

• Prepare for and lead technical discussions with various stakeholders, ranging from executive-level business leaders to software engineers.

• Consult with prospects to provide technical insight and guidance on the best go-to-market strategies utilizing our products.

• Stay abreast of developments in the eCommerce & retail industries and Shopify ecosystem, continually evaluating how to position our offerings during the sales cycle.

• Represent Recharge at industry trade shows, conferences, and third-party sponsorships, showcasing our products and expertise.

• Collaborate with Product Marketing, Product Management, and Enablement teams to enhance our products and enablement strategies.

Traits:

• Passion for subscription commerce.

• A collaborative, cross-functional approach.

• Deep curiosity about our customers' businesses, enabling a consultative sales approach.

• Comfortable engaging with senior executives in business settings and discussing technical aspects of the product.

• Experience working in an Enterprise sales organization, with a knack for providing feedback and insights to improve sales strategies and sales momentum.

What You'll Bring:

• Bachelor's degree in computer science, engineering, mathematics, or related fields, or equivalent experience.

• Previous experience in a Sales Engineering role within the eCommerce or retail industry.

• Ability to solve customer-specific business problems and apply Recharge solutions effectively.

• Strong customer-facing skills to communicate our vision to technical and executive audiences.

• Minimum of 3 years of experience in a pre-sales or post-sales technical role, working with customers.

• Strong understanding of programming and debugging, as well as REST APIs and Webhooks (Python or Javascript preferred)

• An understanding of the eCommerce industry and strong technical sales background

• Great oral, written, and interpersonal communication skills and the ability to communicate to both technical and non-technical audiences

• Ability to travel up to 10% of the time to see prospects.

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Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment.

Transparency in Coverage

This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This link leads to the Kaiser machine-readable files.