RateHawk is a travel tech company that operates globally as part of the Emerging Travel Group. Emerging Travel Group (or ETG) is a travel tech company, globally known for the brands RateHawk, ZenHotels and RoundTrip, spanning over 220 markets worldwide. We are well recognized and trusted across Europe, UK, Latin America and now are heading towards hitting the top of the North American market.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
Responsibilities
The Strategy & Planning team has the ultimate goal to make RateHawk top line grow faster globally, directly reporting to the Chief Commercial Officer. The team is responsible for delivering strategic projects that impact the RateHawk commercial organization, in terms of sales, business development and account management.
The Project Manager, Global Commercial Operations, will support the Strategy & Planning Manager in the design and roll-out for all the process involving the commercial organization, that include:
- Review the existing commercial and business processes (and build new ones), perform gap analysis and redesign the processes with the ultimate goal to make the commercial organization more effective and efficient
- Be the business point of contact with the CRM team: drive projects pipeline prioritization, provide a business point of view, support the solution design, build business requirements, report issues and follow-up for resolutions
- Be the project manager for a variety of strategic projects that involved the commercial organization in terms of processes implementation, from Commercial, CRM, IT, Analytics, Onboarding and HR
- Support the implementation of Generative AI application to the whole commercial process, including ideation, design and project management
- Create detailed presentation to show business objectives, project plans, timelines, and communicate clearly to C-level executives
Requirements
Must have: We are highly motivated to onboard the new team member as soon as possible, so the process will include:Nice to have
Benefits
We offer you: