Product Designer

About Rallyware Inc.

Rallyware’s mission is to provide every member of any distributed group with meaningful opportunities to feel connected, engaged, and valued within the overarching community to unlock their full potential. Rallyware’s Performance Enablement Platform delivers the right training and business activities to the right people at the right time in the right experience by connecting company-specific business goals with their workforce performance data. We believe in the power of every single employee leading a company to success, and we foster this power with the help of our highly scalable, data-driven mobile and web platforms. Rallyware is trusted by market-leading customers across the globe, including Samsung, Avon, Tupperware, Pampered Chef, and many others, to achieve higher sales, faster onboarding, increased adherence and participation in initiatives, stronger digital presence of corporate learning and development, more effective communication, and many other business objectives across a variety of industries, with a primary focus on direct selling.

Rallyware was founded at MIT in 2012 and is a graduate of Techstars Boston. The company is headquartered in Mountain View, CA, with the team distributed across the United States, Canada, Ukraine, Great Britain, Australia, Peru, and Argentina. We are a team of high-performing, responsible, and sociable people who enjoy being in the trenches of a high-growth startup and are dedicated to understanding customer problems and solving tough challenges together. Our people are proactive, conscientious, highly communicative, collaborative, and impactful; we place the team ahead of ourselves and strive to excel in cross-functional work to move the company forward.

Rallyware has recently acquired Myagi, a fully remote SaaS business on a mission to connect the world’s leading brands (Nike, Gibson, Casio, and Giant) with third-party sellers and their retail employers responsible for selling their products to consumers. Myagi enables these brands to build advocacy, collect valuable feedback, and ultimately drive sell-through and improve the customer experience.

We are looking for a Product Designer who views design as a strategic tool for solving complex business problems. You are an architect of experiences – someone who excels at transforming ambiguous user needs into structured, scalable, and high-performing product solutions.

Responsibilities

• Strategic discovery: Synthesize requirements from stakeholders into comprehensive user flows, sitemaps, and conceptual frameworks. You excel at defining the "why" and "how" before moving to execution.
• Operational excellence: Own your delivery pipeline. You provide reliable estimations, manage project scope effectively, and proactively identify potential logic or technical blockers early in the lifecycle.
• Validation and metrics: Partner with the Head of Product Experience to analyze product metrics and user feedback. You iterate on designs based on data-driven insights to improve adoption and retention.
• Rapid and adaptive prototyping: Build prototypes at various levels of fidelity to validate experience assumptions, technical constraints, and business logic with Engineering and Product teams.
• Design system governance: Contribute to the technical integrity of our Figma design system. You ensure that components are structured, tokenized, and documented for seamless, high-speed engineering handoff.
• Documentation and rationale: Maintain rigorous standards for design traceability. You can clearly articulate and justify design decisions based on cognitive psychology, user research, and business goals.
• Cross-functional leadership: Work as a peer to Engineering and Product Managers, ensuring that the experience intent is preserved through the realities of technical implementation.

Qualifications

• 3+ years of experience in Product Design or Systems Design, ideally within a SaaS or agile product environment.
• High-level problem solving: A portfolio that demonstrates your ability to navigate ambiguity – showing how you move from a vague problem statement to a sophisticated, functional solution.
• Systems fluency: Deep experience working with (or building) scalable Design Systems. You understand the long-term impact of architectural design choices.
• User and market research: Proficiency in conducting competitive audits and user testing, and the ability to translate those findings into improved product flows.
• Technical literacy: A strong understanding of web and mobile platform constraints (iOS/Android). You design with an awareness of the "cost" of implementation.
• Professional tooling: Mastery of Figma; experience using Jira, Notion, or similar platforms for project tracking and documentation.
• Communication: Exceptional ability to present design logic to both technical and non-technical stakeholders, handling unstructured feedback with a solution-oriented mindset.

About you

• Strategic and abstract: You are comfortable working with high-level concepts and non-structured feedback, translating them into concrete, actionable design strategies.
• Evidence-based: You hypothesize, test, and validate. You are driven by user metrics, behavioral data, and business objectives.
• Systems architect: You look beyond the immediate screen to understand how individual components impact the entire product ecosystem.
• Growth-oriented: You view professional feedback and peer reviews as essential tools for refining both your craft and your logic.

We offer

• People-oriented management without bureaucracy.
• Flexible hours.
• Friendly and engaging professional team.