QuinceQU

Conversion Rate Optimization (CRO) Manager, Experimentation & Testing

Quince is an affordable luxury brand that sells high-quality fashion and home goods at radically low prices— direct from the factory floor. The company has pioneered a manufacturer-to-consumer (M2C) retail model in which factories produce inventory on a near just-in-time basis and ship their goods directly to consumers' doorsteps, cutting out financial and environmental waste.

Quince

Employee count: 201-500

United States only
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OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.

OUR VALUES

EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to bring the world’s highest quality goods to people at affordable prices.
QUALITY IS MORE THAN MATERIALS. True quality is a combination of premium materials and high production standards.
WE FOCUS ON THE ESSENTIALS. From the perfect crewneck sweater to hotel quality sheets, we're all about high quality essentials that bring enjoyment to daily life.
WE’RE INNOVATING TO MAKE UNREAL PRICES A REALITY. Our uniquely developed factory-direct model lets us offer exceptionally high quality goods for much lower prices than our competitors.
ALWAYS A BETTER DEAL. We believe in real price transparency, for both our customers and factory partners. This way, everyone gets a better deal.
FAIR FACTORIES. We are committed to working with factories that meet the global standards for workplace safety and wage fairness.

OUR TEAM AND SUCCESS

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Wish.com, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

THE IDEAL CANDIDATE

The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgment decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.
Quince is seeking a dynamic individual to join our Ecommerce team as a Conversion Rate Optimization (CRO) Manager. This person will be part of the broader ecommerce team and will be integral to building and managing an experimentation program across our applications to increase conversion rate and other key ecommerce metrics.
This person will need to be highly analytical, with the ability to work cross-functionally and manage projects from strategy through execution. This is an exciting opportunity to make a huge impact at a hyper growth company alongside a world class team of product managers, designers, marketers, data scientists and engineers.

Responsibilities

  • Build strategy to improve conversion and other key ecommerce metrics
  • Manage and increase the ecommerce conversion funnel, analyzing performance data to identify optimization opportunities
  • Build, prioritize, and manage the experimentation roadmap for all optimization tests across the ecommerce experience
  • Conduct competitive research to bring innovative ideas to test, translating ideas into testable hypotheses
  • Track and measure test results, drawing actionable insights for short and long term solutions
  • Collaborate closely with cross-functional partners in design, product, marketing, merchandising, and engineering teams to design tests and translate learnings into long term solutions
  • Design and implement new experimentation processes that enable the team to work more efficiently to support the rapid growth of our business

Qualifications

  • 5+ years of experience in conversion rate optimization
  • Experience developing and managing a high-volume experimentation program
  • Executing A/B testing, multivariate testing, and other testing methodologies across both websites and mobile applications
  • Highly analytical and data-driven with ability to draw actionable insights from data
  • Ability to scope and execute projects end-to-end
  • Strong communication skills and ability to collaborate cross-functionally
  • Strong understanding of ecommerce conversion funnel
  • Comfortable being scrappy, shifting back and forth between strategic thinking and tactical execution
Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.

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About the job

Apply before

Jun 14, 2024

Posted on

Apr 15, 2024

Job type

Full Time

Experience level

Manager

Location requirements

Hiring timezones

United States +/- 0 hours

About Quince

Learn more about Quince and their company culture.

View company profile

Quince started when we brought our work home. We built careers working for high-end brands, but investing in luxury clothing, jewelry and home goods for ourselves was a rare treat. So, we built our own brand—committed to making exceptionally high-quality essentials at a price within reach. Because everyone deserves to fill their life with the finer things.

OUR VALUES

  • QUALITY: Quality shouldn’t be a luxury. We choose premium materials and designs that stand the test of time. Our products feel nicer and last longer, on purpose.

  • SUSTAINABILITY: Sustainability is built into everything we do. Whenever possible, we choose organic materials, environmentally conscientious packaging and ethical business practices.

  • AFFORDABILITY: Everyone should have access to nice things. We keep prices low by using a factory-direct model that cuts out the supply-chain middlemen and reduces costs.

A Vision For Sustainability, Accountability, Transparency & Amazing Value.

Affordable products shouldn't come at the cost of worker exploitation. We only partner with factories who meet or exceed global guidelines for workplace safety and equitable wages.

The difference is clear

We value transparency. We’re open and honest about the materials in our products, how they’re manufactured and how they’re priced. Honesty is always our policy.

We started Quince to challenge the existing idea that nice things have to cost a lot. Our mission was simple—create products of equal or greater quality than the leading luxury brands at a much lower price. Because we believe quality should never be a luxury.

How we keep prices low

We never cut corners when it comes to quality, sustainability or fair manufacturing practices. Our prices stay low because we avoid the expenses of the traditional supply chain, including sourcing agents, warehousing, wholesaling, distribution and storefront retail.

Employee benefits

Learn about the employee benefits and perks provided at Quince.

View benefits

Equity benefits

Stock in an early-stage startup.

Healthcare benefits

Full medical and dental benefits.

Employee referral program

Get rewarded when you refer a new team member to Quince.

Flexible vacation policy

Take as much time as you need as long as it doesn't impact your ability to do your job.

View Quince's employee benefits
Claim this profileQuince logoQU

Quince

Company size

201-500

Founded in

2018

Chief executive officer

Sid Gupta

Employees live in

View company profileVisit quince.com

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