Technical Program Manager

What began in 1946 has evolved into a global workforce solutions provider that stands at the forefront of the assessment industry. For over 75 years, PSI Services LLC has been on a mission to help people meet their potential. This journey has been marked by a relentless commitment to testing excellence, integrity, and service. The company's story is one of strategic growth and adaptation, expanding its expertise and reach through key acquisitions of leading technology, content, and consulting firms both in the United States and internationally. This has allowed PSI to build a formidable team of over 2,000 experts across 160 countries, delivering an impressive 22 million tests and assessments annually. The organization partners with a diverse range of clients, from government agencies and professional associations to certifying bodies and leading educational institutions, all of whom trust PSI to power their programs and help individuals achieve their career dreams.

A pivotal chapter in PSI's narrative began in 2020 with a significant investment in modernizing its technological backbone. This ambitious undertaking unified five disparate platforms into a single, scalable, cloud-based technology stack. This transformation streamlined the experience for clients and test-takers alike, creating a single point of access and a unified remote proctoring platform. The effort culminated in a more efficient, innovative, and user-friendly system, significantly reducing friction points and enhancing satisfaction. The journey of innovation and growth reached a new milestone in early 2024 when PSI was acquired by ETS. This partnership marks the beginning of a new era, combining the strengths of two industry titans to transform the future of assessment. Together, they are poised to set new benchmarks for scalability, security, and innovation, moving beyond traditional testing to equip individuals with the durable skills necessary for success in a rapidly changing world.