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PromptPR

Client Experience Manager (Weekends Required, Flexible Hours) (B2B SaaS)

Prompt EMR is a leading provider of electronic medical records solutions designed to streamline healthcare practices.

Prompt

Employee count: 11-50

United States only

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Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses. We're looking for a Weekend Client Experience Manager to ensure smooth software releases and exceptional client support coverage during high-impact periods.

Requirements

  • Experience as a Rehab Clinician, such as SLP, OT, PT, COTA, or PTA
  • Highly analytical mindset and ability to troubleshoot/test use cases and issues in software
  • Proactive, self-motivated, and resourceful learner capable of working independently with limited oversight

Benefits

  • Competitive salaries
  • Remote/hybrid environment
  • Potential equity compensation for outstanding performance
  • Flexible PTO
  • Company-wide sponsored lunches
  • Company paid disability and life insurance benefits
  • Company paid family and medical leave
  • Medical, dental, and vision insurance benefits
  • Discounted pet insurance
  • FSA/DCA and commuter benefits
  • 401k
  • Credits for online and in-person fitness classes/gym memberships
  • Recovery suite at HQ – includes a cold plunge, sauna, and shower

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

United States

Hiring timezones

United States +/- 0 hours

Job categories

Client Success ManagerCustomer Success ManagerSr. Manager Of Customer SuccessClient Success AssociateCustomer Success JobsCustomer Success AssociateCustomer Success Operations ManagerCustomer Success Lead& Customer Success

Skills

Rehab ClinicianPTSTroubleshootingSoftware Testingclient support

About Prompt

Learn more about Prompt and their company culture.

View company profile

Prompt EMR is a leading provider of electronic medical records solutions designed to streamline healthcare practices. Our software solution is tailored to meet the demands of modern healthcare providers, offering a comprehensive suite of tools that enhance patient care and operational efficiency. With a commitment to innovation and user-friendly design, Prompt EMR empowers healthcare professionals to focus on what matters most - their patients.

Founded by a team of experts in healthcare technology, Prompt EMR aims to simplify the complexities of electronic record-keeping. Our platform not only ensures compliance with health regulations but also facilitates seamless communication between caregivers. By integrating advanced features and ensuring a smooth user experience, we are dedicated to transforming the way healthcare is delivered in clinics and hospitals across the nation.

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Prompt

Company size

11-50 employees

Markets

Healthcare TechnologyElectronic Medical RecordsHealth Information SystemsMedical SoftwarePractice Management SoftwareHealthcare ComplianceTelemedicineClinical Workflow OptimizationHospital Management SystemsPatient Data Management

Employees live in

United States
View company profile

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Prompt hiring Client Experience Manager (Weekends Required, Flexible Hours) (B2B SaaS) • Remote (Work from Home) | Himalayas