Software Test Engineer

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Convai Profile:

Convai is a Probe CX company specialising in automated intelligent conversation systems for call centres. Our flagship solution, Oration, utilises artificial intelligence to automate conversations and improve customer experience and call centre efficiencies. With Oration, contact centres can deliver full natural language call routing solutions with no technical capability required.

Our experienced team is dedicated to enabling better conversations for contact centres, making every conversation count. With the backing of Probe Group, we continue to deliver innovative solutions to meet the industry's needs now and in the future.

Role Description:

This is a full-time remote role for a Software Test Engineer at Convai. As a Software Test Engineer, you will be responsible for the development and maintenance of manual and automated test suites. Your day-to-day tasks will include test planning and design, test execution, defect management, and documentation.

Key Skills and Experience:

• Proficiency in test management software

• Familiarity with automated testing tools

• Strong analytical and problem-solving skills

• Excellent attention to detail and a focus on delivering high quality outcomes.

• Ability to work independently and remotely

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field

• 2+ years experience in a software testing role

Technologies we use:

• IVR, Chatbots

• AWS serverless services

• GIT, JIRA, Confluence

If you are interested in making the move to join our team, Apply Now