Instructional Design

Job Summary:

Responsibilities:

Scope of the Role

The Instructional Designer is responsible for designing, developing, and implementing engaging learning experiences that build employee capability, support organizational initiatives, and drive business performance. This role partners closely with leaders, subject matter experts, HR, IT, and other stakeholders to translate complex processes, systems, and policies into clear, learner-centered training solutions that enable employees and partners to perform effectively in their roles.

The Instructional Designer develops learning programs across multiple delivery methods including instructor-led training, virtual instructor-led training, eLearning, and blended learning environments. Using adult learning principles and instructional design best practices, this role creates high-quality learning solutions that align with business goals and support measurable outcomes. The role is responsible for designing and developing a variety of learning assets such as eLearning modules, instructor materials, job aids, guides, performance support tools, videos, graphics, simulations, and reinforcement activities that support knowledge retention and practical application.

This role collaborates with subject matter experts and business partners to assess learning needs, define learning objectives, and develop role-based learning paths that support employee development and operational readiness. The Instructional Designer plays a key role in supporting large-scale organizational initiatives including system implementations, process changes, and transformation efforts by developing structured training programs that ensure successful adoption and sustained performance.

The Instructional Designer also leverages learning technologies and authoring tools to deliver modern and scalable training solutions. This includes researching and integrating emerging technologies and innovative learning approaches to enhance engagement and improve learner outcomes.

In addition to design and development responsibilities, the Instructional Designer measures the effectiveness of learning programs through evaluation methods, learner feedback, and performance data. Insights gathered are used to continuously refine and improve learning experiences to ensure they remain relevant, impactful, and aligned with evolving organizational needs.

This role manages multiple projects simultaneously while maintaining high standards for quality, accuracy, and delivery timelines. The Instructional Designer serves as a key contributor in enabling organizational change, strengthening workforce capability, and supporting a culture of continuous learning and development across the organization.

Performance Outcomes

Learning Design and Development

• Design engaging in-person, virtual, and blended learning experiences aligned with business goals and learner needs
• Apply adult learning principles and instructional design best practices to create practical, high-impact learning solutions
• Develop and oversee creation of learning assets including eLearning modules, virtual instructor-led training materials, instructor-led training materials, job aids, guides, and performance support tools
• Design instructional audio, video, graphics, activities, role plays, case studies, and simulations that enhance learning engagement
• Develop role-based learning paths and reinforcement activities that support knowledge retention and on-the-job application

Stakeholder Partnership and Learning Consultation

• Partner with subject matter experts to translate complex content into clear, learner-centered learning experiences
• Consult with HR, IT, and business stakeholders to assess learning needs and recommend effective training solutions
• Support large-scale initiatives such as system implementations, process changes, and transformation efforts through structured learning strategies
• Align learning objectives with business goals and performance outcomes

Learning Technology and Content Development

• Utilize learning technologies and authoring tools to design and deliver digital learning experiences
• Develop online and blended learning solutions using platforms and tools such as Adobe Captivate, Articulate Storyline, iSpring, Camtasia, and Creative Cloud
• Research and integrate emerging learning technologies and concepts to enhance training programs and learner engagement

Evaluation and Continuous Improvement

• Develop learning objectives and evaluation methods that measure training effectiveness and learning impact
• Measure learner engagement, knowledge retention, and application of training through feedback and data analysis
• Use insights and performance data to refine and enhance learning experiences and training programs
• Ensure learning solutions remain relevant, scalable, and aligned with organizational needs

Project and Program Management

• Manage multiple instructional design projects simultaneously while meeting timelines, quality standards, and stakeholder expectations
• Coordinate with cross-functional partners to ensure training deliverables align with implementation timelines and organizational priorities
• Gather and incorporate stakeholder and learner feedback to continuously improve training programs and learning assets

Education, Knowledge, and Experience

• Bachelor’s degree in Instructional Design, Education Technology, Learning and Development, or a related field required
• Equivalent combination of education and relevant professional experience may be considered required
• Three to five years of experience designing corporate learning solutions required
• Demonstrated experience developing online and blended learning programs required
• Strong knowledge of adult learning theory and instructional design principles required
• Experience with learning technologies including learning management systems and content authoring tools required
• Experience with tools such as Adobe Captivate, Creative Cloud, Articulate Storyline, iSpring, Camtasia, Envato, or similar platforms preferred
• Strong visual design skills with the ability to storyboard learning experiences effectively required
• Excellent communication and stakeholder management skills required
• Ability to collaborate effectively with subject matter experts and cross-functional partners required
• Strong analytical and problem-solving skills with the ability to interpret business information and translate it into learning solutions required
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment required
• Experience supporting HRIS or enterprise system implementations required
• Experience supporting Dayforce implementations preferred
• Experience supporting change management or large-scale organizational transformation initiatives preferred
• Project management experience preferred

FLSA Status

Exempt

Physical Requirements/ Work Environment

The work environment characteristics and physical demands described here are representative of these an employee encounters while preforming the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is primarily performed in an office or remote environment with extended periods of sitting and working at a computer
• Requires the ability to use a computer, keyboard, and standard office equipment for extended periods of time
• Must be able to communicate effectively via phone, video conferencing, and in person
• May require occasional standing, walking, and light lifting (up to 15 pounds)
• Ability to travel occasionally for in-person training sessions, meetings, or organizational initiatives, as needed
• Requires the ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Must be able to adapt to changing business needs, priorities, and technologies

Additional Information:

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Commitment to Equal Opportunity

PPLSI conforms to all the laws, statutes, and regulations concerning equal employment opportunities. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, and basis of disability or any other federal, state or local protected class. We prohibit retaliation against individuals who bring forth any concerns, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any concerns or otherwise oppose discrimination.

If you require a reasonable accommodation to complete the application process, please contact Human Resources at: humanresources@legalshieldcorp.com.