Database Analyst

We Transform Lives!

Phoenix Rescue Mission is a place of hope, healing, and new beginnings for men, women, and children facing hunger, homelessness, addiction, and trauma. We follow Christ’s example of servant leadership and teamwork in our ministry of rescue and restoration. We are a community who values and celebrates one another, and we strive toward excellence together as a certified Best Christian Workplace. At this moment, God is doing important and incredible things at Phoenix Rescue Mission. Do you want to be a part of it?

WHO WILL LOVE THIS JOB

• A data expert, you use creative solutions to analyze significant amounts of data and craft narratives that drive strategy and execution.
• An efficient worker, you have top-notch organizational skills and can keep multiple plates spinning in the air.
• A motivated fixer, you are energized by problem-solving, UI customization, and helping others troubleshoot data issues.
• A committed Christian, you are energized by spreading God’s Word and growing His Kingdom.

YOUR TOP RESPONSIBILITIES

• You will analyze data and build dashboards, visualizations, and automated reports using Power BI, SSRS, or other BI tools, regularly sharing and presenting these to stakeholders across departments to support data-driven decision-making.
• You will respond to data retrieval requests and escalate database issues or complex reporting needs to the manager or an outside vendor where necessary.
• You will help build and maintain data pipelines for our SQL Server and/or Snowflake data lake.
• You will measure and audit data for quality issues, develop protocols to assess database results and resolve problem areas.
• You will assist the Database Operations Manager in customizing software UI, including designing, installing, and updating.
• You will assist in creating and delivering end-user training and documentation and contribute expertise to operations and technical support teams.
• You will participate in system administration functions, including, but not limited to, data validation processes, imports/exports, duplicate resolution processes, system change requests, and system integration/user acceptance testing, to ensure the ongoing integrity and security of data consistent with PRM policies.
• You will participate in devotions, prayers, or other organizational activities that promote a credible Christian witness and lifestyle, specifically teaching others to steward data and electronics in a biblical manner.
• You will assist the Database Operations Team in any other tasks as assigned.

WHAT YOU SHOULD HAVE

• A bachelor’s degree in a computer-related field or equivalent experience.
• Proven experience in clearly communicating technical concepts to internal an external non-technical stakeholders.
• Experience with Virtuous CRM; experience with Blackbaud Raiser’s Edge is a plus.
• Experience with CaseWorthy case management software is a plus.
• Experience with process improvement using software solutions.
• Experience with Snowflake data lakes and/or Microsoft SQL Server databases along with T-SQL coding.
• You have exceptional knowledge of database design and reporting. Experience with Microsoft’s SSRS, SSMS, Visual Studio, Power Query, and Power BI are a plus.
• You have advanced proficiency in Microsoft Office, particularly Excel, and can perform complex data analysis and audit validations.
• You are incredibly meticulous with the ability to manage complex, detailed, and comprehensive information.
• You can work independently on multiple projects and set and meet deadlines.
• You have a solid and credible Christian witness and lifestyle that exemplifies Christ in character and actions.

WHAT WE OFFER

• Life-giving work that transforms the cities we serve
• Opportunities for training and advancement
• Caring and supportive environment
• Generous health, dental, and vision benefits
• 401(k) match program
• Robust paid time off program
• 12 paid holidays annually

Phoenix Rescue Mission is an equal opportunity employer consistent with its rights as a religious not-for-profit organization to exercise employment preferences for members of the Christian faith. Employees must affirm their alignment with the Mission's Statement of Faith and adhere to the Mission's employee policies and guidelines as set forth by the CEO.