United States onlyOur client is hiring a Senior Director of Technology & Digital Transformation to lead the evolution of its technology ecosystem and support the company’s next phase of growth. This is a technology leadership role within a lean, operational business. You will be responsible for shaping the systems, architecture, and integrations that support logistics workflows across operations, finance, and client experience.
The company is currently undergoing a digital transformation, including transitioning from a legacy TMS to a modern system and further developing its Salesforce-centered environment.
You will work directly with the CEO and leadership team, not as a layer of management, but as a strategic and operational partner. You will own the architecture, integration, and ongoing improvement of systems that support real-world logistics operations. Your focus will be on building scalable, reliable, and effective systems that drive measurable business outcomes.
This is a hands-on leadership role in a lean environment, suited for someone who is comfortable operating across both strategy and execution.
Responsibilities
- Define and execute the company’s technology roadmap
- Own and evolve system architecture to support operational efficiency and scalability
- Design and manage integrations across systems that support logistics operations, finance, and customer workflows
- Lead digital transformation initiatives across the organization
- Drive end-to-end change management for system implementations and enhancements
- Develop and execute strategies to ensure strong user adoption across operational teams
- Ensure systems are reliable, secure, and capable of supporting business growth
- Lead and mentor a small internal technology team
- Partner cross-functionally with operations, finance, and leadership
- Occasionally engage with clients on technical capabilities and system-driven improvements
- 7-12+ years of experience in technology leadership, digital transformation, or business systems within operational environments
- Strong experience with enterprise SaaS ecosystems, systems architecture, and integrations
- Deep understanding of the Salesforce ecosystem at an architectural and platform level
- Proven experience leading digital transformation initiatives within a business
- Demonstrated success driving change management and user adoption across teams
- Experience designing and managing integrations across multiple systems
- Experience working within logistics, freight forwarding, or supply chain environments is strongly preferred
- Exposure to international freight operations, such as ocean, air, and multi-leg shipments, is a strong advantage
- Strong ability to translate business needs into scalable system solutions
- Proven ability to operate in a lean, hands-on environment
Interview Process
We value thoughtful hiring and long-term fit. The interview process includes:
- Initial conversation with our team
- Direct conversation with the CEO
- Leadership interviews
- Competency-based exercise
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This role is fully remote.
ARE YOU READY TO TRANSFORM HOW GLOBAL SUPPLY CHAINS OPERATE?
Our client is a technology-driven freight forwarder that leverages modern systems and data to improve visibility, automation, and decision-making across global logistics operations.
Global logistics is one of the largest and most complex industries in the world. It moves trillions of dollars in goods every year, yet much of it still relies on manual workflows, fragmented systems, and limited visibility.
That is changing.
Our client is investing heavily in building and evolving the internal technology ecosystem that powers its operations and client experience. The goal is not to build a SaaS product, but to create a highly efficient, technology-enabled logistics operation that delivers better outcomes for customers.
They are in the middle of a major transformation:
- Migrating to a Salesforce-centered architecture
- Modernizing core operational systems and workflows
- Introducing automation and data-driven decision-making across the business
- Enhancing client experience through improved visibility and system capabilities
The opportunity is significant:
- A global customer base with complex logistics needs
- Multi-system workflows across operations, finance, and customer experience
- A clear vision to build a best-in-class, technology-enabled freight forwarding operation
This is your chance to take ownership of the technology backbone of a real-world, high-impact business and shape how global logistics operations are executed.
If you want to build systems that directly support and improve how goods move around the world, this is your arena.
Culture
The company has approximately 30 employees and a tight-knit, high-trust culture built on the belief that taking care of employees leads to better outcomes for customers.
You will work directly with the CEO and leadership team as a true partner in shaping the company’s technology direction.
Company values:
- Ownership and accountability
- Collaboration and transparency
- Respect and openness
- Builders who take initiative
Benefits:
- Performance-based bonus (5%)
- Profit sharing (10% of company profits distributed annually)
- Fully remote work environment
- Strong autonomy and ownership
- Direct exposure to executive leadership
- Opportunity to shape a company-wide technology strategy
Colombia only