Specialist, Customer Success, Learning Coach Support

The Learning Coach Support Trainer is an experienced Learning Coach and/or teacher of virtual school students who will develop training materials and presentations for families, guide new families through the virtual school experience, and oversee collaborative social media groups.

Requirements

• Host onboarding webinars to support Learning Coaches in their new role and responsibilities.
• Develop and present engaging webinars to inform Learning Coaches of best practices as they support students learning at home.
• Analyze webinar feedback gathered through post-webinar surveys to improve delivery and content of presentations.
• Write training materials for caretakers to use as they support their students' learning at home.
• Meet with school representatives monthly and maintain communication throughout the year.
• Maintain collaborative social media groups.
• Deeply understand the Learning Coach experience and provide Subject Matter Expertise to the business on the experience.
• Knowing, understanding, and promoting the Pearson Virtual Schools differentiated value proposition.
• Other duties as assigned.

Benefits

• Annual Incentive Program