Administrative Support

At Pearson, we believe learning opens up opportunities, and we are committed to helping people make progress in their lives through learning. As part of our BTEC and Apprenticeships division, we are seeking an organised, proactive, and detail-oriented Administrative Assistant to support the success of our apprenticeship programmes across the UK.

About the Role

As an Administrative Assistant in our Apprenticeship Programme Team, you will play a vital role in supporting the smooth and compliant delivery of apprenticeship provision. This includes managing important documentation, generating performance reports, and ensuring the timely coordination of learner processes such as breaks in learning and withdrawals.

You’ll be working remotely as part of a collaborative team, supporting the Programme Manager and liaising with internal teams and external partners to help deliver high-quality, learner-focused services.

What You’ll Be Doing

• Preparing and formatting reports, presentations, and performance summaries for key stakeholders
• Conducting compliance checks on apprenticeship documentation in line with ESFA funding rules
• Creating and distributing weekly performance reports using Excel (e.g., VLOOKUPs, pivot tables, IF statements)
• Monitoring submission deadlines for Breaks in Learning, withdrawals, and Planned Programme End Dates
• Maintaining accurate records and filing documentation in line with data protection policies
• Supporting meetings with scheduling, agendas, minutes, and action tracking
• Responding professionally to internal and external queries, escalating where needed
• Assisting with calendar and inbox management for the Programme Manager
• Continuously identifying ways to streamline admin processes and improve efficiency

What We’re Looking For

Essential Skills & Experience:

• Proven experience in an administrative support role
• Proficient in Microsoft Office, especially Excel (strong data handling and reporting skills)
• Strong communication, organisational, and problem-solving skills
• High attention to detail and ability to manage multiple priorities
• Collaborative mindset with a proactive, can-do attitude
• Comfortable working in a remote environment

Desirable:

• Experience in an apprenticeship or training provider setting
• Familiarity with ESFA funding requirements or Ofsted audits
• Knowledge of MIS systems and e-portfolio platforms

Why Join Us?

At Pearson, we’re not just transforming learning; we’re transforming lives. We champion equity and inclusion, celebrate diversity, and are committed to providing a supportive environment where all our employees can thrive. As a Pearson colleague, you’ll be empowered to grow your career while contributing to work that makes a real difference.

Working Arrangements

• Remote (UK-based applicants only)
• Full-time: 37.5 hours per week
• Standard working pattern: Monday to Friday, 8 AM – 5 PM

Ready to make your mark in learning?
Apply now and help shape the future of apprenticeships with Pearson.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: https://plc.pearson.com/

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. All employment is decided based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [email protected].

To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: http://www.pearson.com/careers/diversity-and-inclusion.html.

Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.