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PavagoPA

Virtual Assistant

Pavago is an offshore recruitment company that helps businesses build remote teams by connecting them with top talent from around the globe. It provides an all-in-one service that includes talent acquisition, hiring, onboarding, payroll management, and compliance assurance.

Pavago

Employee count: 11-50

Ghana only

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Virtual Assistant (Executive Support, CRM & Operations) – Remote | U.S. Hours

Position Type: Full-Time, Remote
Working Hours: U.S. Client Business Hours

About the Role

We’re hiring a Virtual Assistant (VA) to support daily operations, communication, and execution across a fast-moving business.

This is not a basic admin role — you will act as a remote operations partner, helping the client stay organized, responsive, and focused on high-value work.

If you’re someone who is organized, proactive, and reliable, this role is built for you.

What You’ll Own

Administrative & Executive Support (Primary Focus)

  • Manage calendars, meetings, and scheduling across time zones
  • Coordinate calls and ensure smooth daily planning
  • Draft and send professional emails, documents, and communications
  • Prepare meeting notes and track follow-ups

Data & CRM Management

  • Update and maintain records in:
    • HubSpot
    • Salesforce
    • Zoho CRM
  • Manage spreadsheets and operational trackers
  • Organize digital files in:
    • Google Drive
    • Dropbox
    • SharePoint

Research & Task Execution

  • Conduct online research:
    • Competitors
    • Vendors
    • Market insights
  • Turn research into:
    • Structured summaries
    • Presentations
  • Support ad hoc and project-based tasks

Customer & Vendor Coordination

  • Respond to basic client inquiries or route appropriately
  • Communicate with vendors and track outstanding items
  • Ensure follow-ups are completed on time

Operations & Project Support

  • Assist with:
    • Invoicing and expense tracking
    • Light bookkeeping (if required)
  • Update project management tools:
    • Trello
    • Asana
    • Notion
    • Monday.com

What Makes You a Strong Fit

  • You are highly organized and detail-oriented
  • You can manage multiple tasks without dropping the ball
  • You communicate clearly and professionally
  • You are proactive and don’t wait for instructions
  • You are reliable, responsive, and accountable

Required Experience & Skills

  • 1–2 years experience as a:
    • Virtual Assistant
    • Administrative Assistant
    • Operations Support role
  • Proficiency in:
    • Microsoft Office
    • Google Workspace (Docs, Sheets, Gmail, Calendar)
  • Strong time management and multitasking ability
  • Reliable internet and remote work setup

Nice to Have

  • CRM experience:
    • HubSpot / Salesforce / Zoho CRM
  • Familiarity with:
    • QuickBooks / Xero
  • Experience supporting:
    • Founders
    • Startups
    • Remote teams
  • Managing multiple clients or executives

What a Typical Day Looks Like

  • Review calendars and inboxes, prioritize urgent items
  • Schedule meetings and coordinate logistics
  • Update CRM records and trackers
  • Prepare documents, reports, or summaries
  • Conduct research for ongoing projects
  • Follow up with vendors or clients
  • Send end-of-day updates and prep for next day

In short:
You ensure everything runs smoothly and nothing falls through the cracks.

Key Metrics (KPIs)

  • Tasks completed accurately and on time
  • Calendar & inbox management efficiency
  • No missed meetings or deadlines
  • Clean, organized systems and documentation
  • Strong responsiveness during working hours
  • Positive feedback from clients and stakeholders

Why This Role Stands Out

  • High ownership and visibility across operations
  • Exposure to multiple business functions
  • Clear expectations and structured workflows
  • Opportunity to grow into operations or executive roles
  • Work directly with founders and decision-makers

Interview Process

  • Initial Phone Screen
  • Video Interview with Pavago Recruiter
  • Practical Task (mock inbox/calendar + research task)
  • Client Interview
  • Offer & Background Verification

Apply Now

If you:

  • Thrive in fast-paced, remote environments
  • Are organized, proactive, and detail-driven
  • Enjoy supporting operations and execution

This role is a strong fit.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

1 year minimum

Location requirements

Hiring timezones

Ghana +/- 0 hours

About Pavago

Learn more about Pavago and their company culture.

View company profile

The story of Pavago begins with a common entrepreneurial frustration. Its founders, Parker Cox and Ahmed Raza Ali, were running their own businesses and, like many others, found themselves grappling with the high costs and often underwhelming results of their digital marketing efforts. Determined to find a more efficient path to growth, they turned their sights to the global talent market. This decision to look offshore proved to be a pivotal moment. Within just three months of making their first offshore hire, they witnessed a remarkable 40% reduction in their Customer Acquisition Cost (CAC). This initial success was just the beginning of a transformative journey.

Encouraged by these results, they continued to build their offshore team, and within six months, they had expanded to seven team members. This strategic move not only drove down their operational labor costs by 22% but also led to significant increases across all their critical Key Performance Indicators (KPIs). As they shared their success story with fellow business owners, they discovered a widespread need for what they had built. A waitlist of entrepreneurs quickly formed, all asking the same question: 'Can you help us scale our team the same way?' This overwhelming demand was the spark that ignited Pavago. The founders realized they had a key to unlock a competitive advantage for small and medium-sized businesses – democratizing access to incredible offshore talent. Today, Pavago stands as a comprehensive, all-in-one service partner for businesses looking to scale efficiently. They handle the entire process, from talent acquisition and onboarding to payroll management and compliance, allowing entrepreneurs to focus on growth while leveraging a global team of top-tier professionals.

Employee benefits

Learn about the employee benefits and perks provided at Pavago.

View benefits

Retirement savings plan

Offers a retirement savings plan with a company match.

Company events

Company-sponsored events and team-building activities.

Flexible work hours

Offers flexible work hours to accommodate different schedules.

Remote work opportunities

The company is fully remote, allowing employees to work from anywhere.

View Pavago's employee benefits
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Pavago

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