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PavagoPA

Virtual Assistant

Pavago is an offshore recruitment company that helps businesses build remote teams by connecting them with top talent from around the globe. It provides an all-in-one service that includes talent acquisition, hiring, onboarding, payroll management, and compliance assurance.

Pavago

Employee count: 11-50

Colombia only

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Virtual Assistant (Remote | Admin, CRM, Operations Support) – U.S. Hours

Position Type: Full-Time, Remote
Working Hours: U.S. Client Business Hours (flexible based on client needs)

About the Role

We’re hiring a Virtual Assistant (VA) to provide reliable, high-quality administrative and operational support.

This is not just basic admin work — you will:

  • Manage calendars and communication
  • Maintain CRM and data accuracy
  • Support projects and operations
  • Ensure nothing falls through the cracks

You are the execution layer that keeps the business organized and moving forward.

What You’ll Own

Administrative Support (Daily Execution)

  • Manage calendars, meetings, and scheduling
  • Draft and send professional emails and documents
  • Prepare meeting notes and track follow-ups
  • Ensure priorities are organized and executed

Data & CRM Management

  • Maintain records in:
    • Spreadsheets
    • CRMs (e.g., HubSpot, Salesforce, Zoho)
  • Ensure data is:
    • Accurate
    • Updated
    • Organized
  • Manage digital filing systems (Google Drive, Dropbox, SharePoint)

Research & Task Execution

  • Conduct research on:
    • Competitors
    • Vendors
    • Market insights
  • Compile findings into clear summaries or presentations
  • Support ad hoc tasks and small projects

Customer & Vendor Support

  • Respond to basic client inquiries or route them correctly
  • Communicate with vendors and follow up on tasks
  • Ensure nothing is delayed due to lack of follow-up

Operations & Project Support

  • Assist with:
    • Invoicing
    • Expense tracking
    • Light bookkeeping (if required)
  • Maintain project trackers using:
    • Asana
    • Trello
    • Notion
    • Monday.com
  • Keep tasks and workflows organized

What Makes You a Strong Fit

  • You are highly organized and detail-oriented
  • You follow up until tasks are completed
  • You communicate clearly and professionally
  • You learn tools quickly and adapt fast
  • You take initiative and anticipate needs
  • You can handle multiple priorities without losing structure

Required Experience & Skills

  • 1–2 years experience as:
    • Virtual Assistant
    • Administrative Assistant
    • Operations support
  • Proficiency in:
    • Google Workspace
    • Microsoft Office
  • Strong time management and organizational skills
  • Ability to work independently in a remote environment
  • Reliable internet and professional setup

Nice to Have

  • Experience with CRMs:
    • HubSpot, Salesforce, Zoho
  • Familiarity with:
    • QuickBooks
    • Xero
  • Experience supporting:
    • Founders
    • Startups
    • Remote teams
  • Experience handling multiple clients or executives

What a Typical Day Looks Like

  • Review calendar and inbox, respond to urgent items
  • Schedule meetings and manage communications
  • Update CRM records and spreadsheets
  • Prepare documents and reports
  • Conduct research for ongoing tasks
  • Follow up with vendors or clients
  • Wrap up with status updates and next-day planning

In short:
You ensure everything runs smoothly, stays organized, and gets done on time.

Key Metrics (KPIs)

  • Tasks completed accurately and on time
  • Calendar and inbox management efficiency
  • CRM and data accuracy
  • Responsiveness and follow-through
  • Client and stakeholder satisfaction

Why This Role Stands Out

  • High ownership in day-to-day operations
  • Exposure to multiple business functions
  • Opportunity to grow into operations or executive roles
  • Remote flexibility with structured workflows
  • Fast-paced, execution-focused environment

Interview Process

  • Initial Phone Screen
  • Video Interview with Pavago Recruiter
  • Practical Task (mock inbox/calendar or research task)
  • Client Interview
  • Offer & Background Verification

Apply Now

If you:

  • Are organized and proactive
  • Follow through until completion
  • Thrive in remote, fast-paced environments

This role is a strong fit.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

1 year minimum

Location requirements

Hiring timezones

Colombia +/- 0 hours

About Pavago

Learn more about Pavago and their company culture.

View company profile

The story of Pavago begins with a common entrepreneurial frustration. Its founders, Parker Cox and Ahmed Raza Ali, were running their own businesses and, like many others, found themselves grappling with the high costs and often underwhelming results of their digital marketing efforts. Determined to find a more efficient path to growth, they turned their sights to the global talent market. This decision to look offshore proved to be a pivotal moment. Within just three months of making their first offshore hire, they witnessed a remarkable 40% reduction in their Customer Acquisition Cost (CAC). This initial success was just the beginning of a transformative journey.

Encouraged by these results, they continued to build their offshore team, and within six months, they had expanded to seven team members. This strategic move not only drove down their operational labor costs by 22% but also led to significant increases across all their critical Key Performance Indicators (KPIs). As they shared their success story with fellow business owners, they discovered a widespread need for what they had built. A waitlist of entrepreneurs quickly formed, all asking the same question: 'Can you help us scale our team the same way?' This overwhelming demand was the spark that ignited Pavago. The founders realized they had a key to unlock a competitive advantage for small and medium-sized businesses – democratizing access to incredible offshore talent. Today, Pavago stands as a comprehensive, all-in-one service partner for businesses looking to scale efficiently. They handle the entire process, from talent acquisition and onboarding to payroll management and compliance, allowing entrepreneurs to focus on growth while leveraging a global team of top-tier professionals.

Employee benefits

Learn about the employee benefits and perks provided at Pavago.

View benefits

Retirement savings plan

Offers a retirement savings plan with a company match.

Company events

Company-sponsored events and team-building activities.

Flexible work hours

Offers flexible work hours to accommodate different schedules.

Remote work opportunities

The company is fully remote, allowing employees to work from anywhere.

View Pavago's employee benefits
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Pavago

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