Our client is seeking a proactive and relationship-driven Community Manager to oversee and engage a private entrepreneur community of approximately 160 members.
Requirements
- Daily Community Engagement: Actively manage and participate in daily conversations within Slack.
- Relationship Building & Member Connections: Introduce and connect members based on shared goals, interests, and needs.
- Member Check-Ins & Satisfaction Management: Conduct regular member check-ins (e.g., every six months) to assess satisfaction and gather feedback.
- Event Coordination & Execution: Plan, coordinate, and execute member-facing events such as retreats, dinners, and meetups.
- Engagement Tracking & Reporting: Monitor and track community engagement metrics, including participation levels, connections made, and event attendance.
- Feedback & Survey Management: Manage satisfaction surveys through tools such as Typeform and email.
- Retention & Ownership: Monitor churn indicators and proactively support retention efforts through relationship-building.
