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PavagoPA

Appointment Setter

Pavago is an offshore recruitment company that helps businesses build remote teams by connecting them with top talent from around the globe. It provides an all-in-one service that includes talent acquisition, hiring, onboarding, payroll management, and compliance assurance.

Pavago

Employee count: 11-50

Colombia only

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Appointment Setter (Remote) – Sales Support | Meeting Booking | CRM & Scheduling

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours (Aligned with Prospect Time Zones)

About the Role

We’re hiring an Appointment Setter to keep the sales pipeline full by booking qualified meetings for the sales team.

This is a high-activity, execution-focused role — your job is to connect with leads, confirm interest, and turn conversations into scheduled calls.

If you’re confident on the phone, organized with scheduling, and consistent with follow-ups — this role is for you.

What You’ll Own

Lead Engagement & Outreach

  • Call, email, and message prospects from:
    • Lead lists
    • Inbound inquiries
  • Confirm interest and qualify leads based on:
    • Role
    • Need
    • Budget alignment
  • Keep conversations professional, clear, and outcome-focused

Scheduling & Calendar Coordination

  • Book meetings between prospects and sales reps
  • Use tools like:
    • Calendly
    • HubSpot Meetings
    • Google Calendar
    • Microsoft Outlook
  • Manage time zones accurately
  • Send confirmations, reminders, and reschedule when needed

CRM Management & Data Accuracy

  • Maintain clean data in:
    • Salesforce
    • HubSpot
    • Zoho CRM
  • Log all activities, notes, and updates
  • Track appointment outcomes and lead status

Sales Team Collaboration

  • Work closely with SDRs, BDRs, and Account Executives
  • Provide detailed handoffs with prospect context
  • Share insights to improve outreach and messaging

Performance Tracking & Optimization

  • Track:
    • Calls made
    • Emails sent
    • Appointments booked
    • Show rates
  • Identify bottlenecks (e.g., low show-up rates)
  • Suggest improvements to increase conversion

What Success Looks Like

  • Consistent flow of qualified booked meetings
  • High meeting show rates (70–80%+)
  • Accurate and clean CRM data
  • Strong feedback from sales team on handoffs
  • No missed follow-ups or scheduling errors

What Makes You a Strong Fit

  • Confident communicator (phone, email, LinkedIn)
  • Highly organized with attention to detail
  • Persistent and resilient (comfortable with rejection)
  • Able to handle high activity levels daily
  • Professional in every interaction

Requirements (Must-Have)

Experience

  • 1–2 years in:
    • Sales support
    • Inside sales
    • Customer-facing roles

Core Skills

  • Strong written and verbal communication
  • CRM familiarity (Salesforce, HubSpot, Zoho)
  • Scheduling tools experience:
    • Calendly
    • Chili Piper
  • Ability to manage multiple calendars and time zones

Nice to Have

  • Experience supporting SDR/BDR teams
  • Familiarity with tools like:
    • Outreach.io
    • SalesLoft
    • Apollo.io
  • Industry experience in:
    • SaaS
    • Marketing
    • B2B services
  • Knowledge of sales frameworks:
    • BANT
    • SPIN
    • Challenger

What a Typical Day Looks Like

  • Review CRM and prioritize follow-ups
  • Conduct outbound calls and send emails
  • Confirm interest and book meetings
  • Coordinate calendars and send reminders
  • Update CRM with notes and statuses
  • Track performance and improve outreach

In short:
You ensure sales reps always have qualified conversations lined up.

Key Metrics (KPIs)

  • Daily/weekly outreach activity (calls, emails)
  • Appointments booked (weekly/monthly targets)
  • Meeting show rate (70–80%+)
  • CRM accuracy (100% logged activity)
  • Sales team satisfaction with handoffs

Why This Role Stands Out

  • Clear, measurable performance targets
  • Direct impact on pipeline and revenue
  • Structured systems and workflows
  • Growth path into:
    • SDR / BDR
    • Account Executive
    • Sales Operations

Interview Process

  • Initial Phone Screen
  • Video Interview with Pavago Recruiter
  • Practical Task (roleplay or CRM scenario)
  • Client Interview
  • Offer & Background Verification

Apply Now

If you can handle outreach, stay organized, and consistently book meetings, this role gives you a strong entry point into sales and pipeline generation.

Apply now and help drive the conversations that close deals.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Experience

1 year minimum

Location requirements

Hiring timezones

Colombia +/- 0 hours

About Pavago

Learn more about Pavago and their company culture.

View company profile

The story of Pavago begins with a common entrepreneurial frustration. Its founders, Parker Cox and Ahmed Raza Ali, were running their own businesses and, like many others, found themselves grappling with the high costs and often underwhelming results of their digital marketing efforts. Determined to find a more efficient path to growth, they turned their sights to the global talent market. This decision to look offshore proved to be a pivotal moment. Within just three months of making their first offshore hire, they witnessed a remarkable 40% reduction in their Customer Acquisition Cost (CAC). This initial success was just the beginning of a transformative journey.

Encouraged by these results, they continued to build their offshore team, and within six months, they had expanded to seven team members. This strategic move not only drove down their operational labor costs by 22% but also led to significant increases across all their critical Key Performance Indicators (KPIs). As they shared their success story with fellow business owners, they discovered a widespread need for what they had built. A waitlist of entrepreneurs quickly formed, all asking the same question: 'Can you help us scale our team the same way?' This overwhelming demand was the spark that ignited Pavago. The founders realized they had a key to unlock a competitive advantage for small and medium-sized businesses – democratizing access to incredible offshore talent. Today, Pavago stands as a comprehensive, all-in-one service partner for businesses looking to scale efficiently. They handle the entire process, from talent acquisition and onboarding to payroll management and compliance, allowing entrepreneurs to focus on growth while leveraging a global team of top-tier professionals.

Employee benefits

Learn about the employee benefits and perks provided at Pavago.

View benefits

Retirement savings plan

Offers a retirement savings plan with a company match.

Company events

Company-sponsored events and team-building activities.

Flexible work hours

Offers flexible work hours to accommodate different schedules.

Remote work opportunities

The company is fully remote, allowing employees to work from anywhere.

View Pavago's employee benefits
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Pavago

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