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Patients Know BestPB

Software Engineer 2026

Patient-controlled Medical Records. Patients Know Best is a highly secure data platform for moving patient medical data between settings, people and connected devices.

Patients Know Best

Employee count: 51-200

United Kingdom only

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Location: Fully Remote (Core hours must overlap -5/+2 hours with UK Time) Level: All Levels

The Mission

Patients Know Best (PKB) is the UK’s largest patient portal. Our mission is to put patients in control of their health data. We are a team of ~40 engineers building a platform that focuses on security, information governance, and empowering patients.

Our Engineering Culture

We are a remote-first, asynchronous team. We value deep work, written communication, and reliable technology.

  • We value simplicity: We run Kubernetes. We avoid distributed monoliths and believe scalability comes from smart state management.
  • We rely on automated (characterisation) testing: About 25% of the code you write will be automated tests. We believe this is the only way to refactor safely and maintain long-term stability.
  • We are Linux-native: You will run the stack locally. We expect you to be comfortable in a Linux environment.
  • Written communication: We prefer text over meetings. We value clarity and the ability to distinguish between anecdote and evidence.

The Tech Stack

We use technology that is reliable and proven.

  • Languages: Modern Java & Kotlin (Spring Framework).
  • Data: PostgreSQL (large scale), Redis, S3/GCS.
  • Messaging: NATS, Cloud P/S.
  • Infrastructure: Google Cloud, Terraform, Kubernetes, Linux.
  • Development Environment: IntelliJ IDEA, Teamcity, Github, Slack, Jira, Confluence
  • Observability: Prometheus, Grafana, OpenTelemetry, Cloud Profiling/Tracing
  • Note: Our frontend utilises JSP. While this role is backend-focused, you may occasionally touch the frontend. We are actively planning updates here.

Requirements

What we’re looking for

  • Technical Versatility: You are willing to understand the full stack, from the database to infrastructure configuration.
  • Sysadmin Skills: You can diagnose OS and network issues in your local development environment and prefer CLI tools over GUIs.
  • Communication: You write clearly and concisely. You can explain complex technical concepts to different audiences.
  • Solution Focus: You understand the role of testing, design patterns, best practices – and you can recognise when they don’t apply. Identifying and understanding trade-offs is a core skill at PKB.

Benefits

  • 25 days holiday FTE plus bank holidays.
  • Enhanced maternity and paternity pay and leave.
  • Company social events (including internationally - our last all company meetup was in Lisbon.
  • Opportunity to really make a difference – your work will make life better for millions of patients.

How We Work

  • Remote & Flexible: Work from where you are productive. We focus on output, not hours in a seat.
  • Individual Growth: Management is not the only path. You can make a significant impact as an individual contributor.
  • Diversity: We have a diverse team (many parents, various backgrounds) and we prioritise a respectful, kind environment.

Patients Know Best is an equal opportunity employer. We handle sensitive health data, so we care deeply about security and trust, and we care equally about building a team where everyone feels safe to contribute.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Patients Know Best

Learn more about Patients Know Best and their company culture.

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Patient-controlled Medical Records.

Patients Know Best is a highly secure data platform for moving patient medical data between settings, people and connected devices. We were recently recognized as the leader in patient-controlled medical records in a Microsoft-sponsored report commissioned by the UK Department of Health (tinyurl.com/pkbpif).

The problem is that the healthcare landscape is composed of many, many silos (hospitals, physicians' offices, home healthcare, pharma, government, research, etc.) and putting the patient in control is legally and practically the only way to solve this fragmentation problem in one fell swoop and enable truly integrated, cost-effective care.

Fundamentally, we're solving the data transfer/mobility and interoperability problem. Because it's such a bedrock problem, we touch on every part of the healthcare economy, which positions us to act as the highly secure data hub that processes every healthcare data transaction.

Employee benefits

Learn about the employee benefits and perks provided at Patients Know Best.

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Equity benefits

Equity options (including for non-UK contracts).

Generous vacation

We have a generous 25-day PTO policy to help encourage work-life balance.

Home office budget

We'll pay for your work computer; choose your OS & IDE (we'll share the setups that have worked best for us)

View Patients Know Best's employee benefits
Claim this profilePatients Know Best logoPB

Patients Know Best

Company size

51-200 employees

Founded in

2008

Chief executive officer

Mohammad Al-Ubaydli

View company profile

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