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ParadigmPA

Quality Program Specialist

An independent insurance agency in Toledo, Ohio, offering a wide range of personal and commercial insurance solutions from top carriers.

Paradigm

Employee count: 1-10

United States only

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Paradigm is seeking a full-time, remote Quality Program Specialist to ensure quality standards are compliant with customer requirements and consistent with company standards through quality audit processes and regular reporting.

Requirements

  • Bachelor’s degree or equivalent work experience
  • 2–4 years of experience in process improvement, operations analysis, or quality improvement
  • Strong analytical and problem-solving skills
  • Proficiency in MS Office, especially Excel (pivot tables, charts, formulas)
  • Excellent written and verbal communication skills
  • Ability to work independently and manage multiple priorities

Benefits

  • PPO, HDHP, and HMO health insurance options
  • 401(k) matching contributions
  • Employer-paid life and disability insurance
  • Flexible spending and commuter accounts
  • Employer-matched HSA contributions
  • Paid time off
  • Personal holiday programs
  • Volunteer time
  • Learning and development opportunities

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Paradigm

Learn more about Paradigm and their company culture.

View company profile

We're Paradigm Insurance Company, an independent insurance agency based in Toledo, Ohio, dedicated to helping you protect what matters most. We understand that navigating the world of insurance can be complex, which is why we're here to offer expert advice and personalized solutions tailored to your unique needs. As an independent agent, we work for you—not the insurance companies. This allows us to shop across a wide variety of reputable carriers to find the perfect policy that fits both your coverage requirements and your budget.

Our goal is to build long-standing relationships with our clients by providing superior customer service and extensive choices. Whether you're looking for auto, home, life, or business insurance, we have the expertise to guide you through the process. We take pride in being a member of the local community and understanding the diverse needs of our neighbors. When you choose us, you're choosing a partner who has your best interests at heart, ensuring you have the peace of mind that comes with being properly protected. Let us handle your insurance worries so you can focus on living your life.

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Paradigm

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Paradigm hiring Quality Program Specialist • Remote (Work from Home) | Himalayas