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OpenPhoneOP

Technical Support Representative

We're building a new type of phone for business. Most entrepreneurs and professionals either use their personal phone numbers for business or a clunky phone system from the 90s.

OpenPhone

Employee count: 51-200

Honduras only

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We are seeking a Technical Support Representative to deliver exceptional service to our customers while shaping the future of our product. You'll assist hundreds of customers weekly, troubleshoot technical issues, and provide product feedback to our engineering and design teams.

Requirements

  • 1-3 years of experience in customer-facing roles
  • Empathy & Resourcefulness
  • Exceptional communication skills
  • Tech-savviness
  • Growth mindset
  • Startup enthusiasm
  • Schedule flexibility

Benefits

  • Opportunities for growth and development
  • Flexible schedule with some weekend work
  • Work with a passionate team to build something amazing

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

Hiring timezones

Honduras +/- 0 hours

About OpenPhone

Learn more about OpenPhone and their company culture.

View company profile

We're building a new type of phone for business. Most entrepreneurs and professionals either use their personal phone numbers for business or a clunky phone system from the 90s. We think there's a better way. Today, OpenPhone is the easiest way to have a supercharged business phone number, on top of your existing devices.

We're already serving 6,000+ professionals around the world and it's very clear that we're building something people want.

We're backed by Slow Ventures, Y Combinator, and some of the best investors in the Bay Area.

If you're looking to make a huge impact at an early stage, let's get to know one another.

We are also an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Employee benefits

Learn about the employee benefits and perks provided at OpenPhone.

View benefits

Learning and development budget

We set aside $3,000 per year towards your professional development and education. Learning should never stop.

Competitive salary & equity

We believe in paying top-of-the-market salary and equity. Every employee gets to share in our collective success.

Retirement benefits

We want to help you save for your future. We match 100% of the first 2% of your 401(k) contribution. Varies by country.

Healthcare benefits

We offer comprehensive health, dental, and vision plans. Covered 100% for you and 60% for your dependents. Varies by country.

View OpenPhone's employee benefits
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OpenPhone

Company size

51-200 employees

Founded in

2018

Chief executive officer

Mahyar Raissi

View company profile

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OpenPhone hiring Technical Support Representative • Remote (Work from Home) | Himalayas