Account Executive - Medcomms & Publications

Account Executive

Reports to Account Director

Job Summary

As an Account Executive, will provide support for the day-to-day running of various accounts and be involved at every stage, from pitch to delivery.

Essential Duties & Responsibilities

Account Responsibilities:

Client management

• Contact via email; face-to-face contact as and when required
• Ask questions and seek guidance from line manager on the first draft of client communications, i.e. status reports, contact reports, emails

Project management

• Check copy and coordinate sign off
• Brief studio with amends
• Support projects
• Set up kick-off meetings and client status reports
• Attend ZINC training

Taking ownership

• With direction, take ownership of elements of a project and be responsible for its delivery
• Actively support other members of the team
• Seek out opportunities for own development, e.g. attend training, read daily health/pharma news alerts, read industry publications
• Attend ABPI, Bribery Act and Good Publications Practice training

Account Executive

Reports to Account Director

Job Summary

As an Account Executive, will provide support for the day-to-day running of various accounts and be involved at every stage, from pitch to delivery.

Essential Duties & Responsibilities

Account Responsibilities:

Client management

• Contact via email; face-to-face contact as and when required
• Ask questions and seek guidance from line manager on the first draft of client communications, i.e. status reports, contact reports, emails

Project management

• Check copy and coordinate sign off
• Brief studio with amends
• Support projects
• Set up kick-off meetings and client status reports
• Attend ZINC training

Taking ownership

• With direction, take ownership of elements of a project and be responsible for its delivery
• Actively support other members of the team
• Seek out opportunities for own development, e.g. attend training, read daily health/pharma news alerts, read industry publications
• Attend ABPI, Bribery Act and Good Publications Practice training

Financial management

• Draft financial paperwork, e.g. invoices, estimates
• Calculate time spent on a project and understand the importance for keeping accurate timesheets
• Understand the hours related to the job
• Get quotes from third-party suppliers

Developing new business

• Perform desk research in support of new business
• Liaise on cross group projects

Team working

• Buddy other AEs
• Constantly seek opportunities to help team members
• Get to know the Medical Writers on the accounts and seek an understanding of their role and needs
• Adhere to the Open Health Medical Communications processes and identify areas for refinement/ improvement
• Meet with ‘Meeting & Events’ and ensure clarity on their processes

Technical Ability

• Develop a clear understanding of the disease area associated with each account

Writing

• Developing first drafts of contact reports, weekly situation reports, agency status reports, day-to-day correspondence
• Demonstrating a meticulous eye when checking copy/proofs Overall
• Developing an understanding of the decision making process and the ability to work under pressure.
• Developing maturity and judgement to be able to recognise when there is a problem or error and to handle it openly and effectively.

Experience, Skills, and Qualifications

• Degree Educated within a scientific discipline (or equivalent)
• Ability to multitask and prioritise; excellent time management skills
• Excellent written and verbal communication and interpersonal skills
• Excellent attention to detail
• Able to work independently and as part of a team
• Work within the OPEN Health values at all times
• Competent in using Microsoft Word, PowerPoint, Excel and Outlook

Travel Requirements

• Travel to the London office for meetings, conferences or events may be required.

About OPEN Health

OPEN Health unites deep scientific knowledge with wide-ranging specialist expertise to unlock possibilities that improve health outcomes and patient wellbeing. Working in partnership with our clients, we embrace our different perspectives and strengths to deliver fresh thinking and solutions that make a difference.

OPEN Health is a flexible global organization that solves complex healthcare challenges across HEOR and market access, medical communications and creative omnichannel campaigns.

What we offer:

As a global organization, OPEN Health is committed to supporting our employees and their families through a comprehensive benefits program

• Competitive pay, generous paid vacation and holidays, and health insurance programs across all our locations
• Ongoing training and development opportunities which foster and shape your individual career path
• An active and growing commitment to bettering the communities our employees call home through our Corporate Social Responsibility program
• The opportunity to thrive in a global, collaborative environment while working every day to improve health outcomes and patient wellbeing
• Diverse, inclusive culture that encourages you to bring your whole self to work

If we sound like the sort of business environment in which you would thrive, then we would love to hear from you.