Technical Writer

Technical Writer

Remote, USA OneStream Software LLC

Benefits Offered Vision, Medical, Life, Dental, 401K
Compensation Range $74,000.00 - $95,000.00 (Range applies to US candidates only) + Benefits/Variable Comp/Equity – Range may vary based on experience

Employment Type Full-Time

ABOUT THE JOB

We are looking for a technical writer with HTML and CSS experience to join our Technical Writing team. OneStream contains complex OLAP, multi-dimensional, multi-server, multi-threading, web, and SQL technologies and is specifically designed to solve problems for the Office of the CFO at large corporations. In this position, you will review new features and solutions with our Product Management, Development, and QA teams to create product documentation and learning materials including user reference guides, design guides, installation manuals, help documents, code snippets, and videos. This position requires effective research, writing, collaboration, and interpersonal skills. The ideal candidate is flexible, accountable, driven, and creative, able to write succinctly and compellingly, and has experience with HTML and CSS.

RESPONSIBILITIES:

• Work with Product Owners, Development, and Quality Assurance teams to capture product capabilities in task-based documentation, conveying complex technical ideas to a potentially non-technical audience.
• Provide User Guides, Release Notes, Installation Guides and other deliverables for major releases and hotfixes.
• Ensure content is technically accurate, reviewed, free of spelling and grammatical errors, and complies with departmental standards.

DESIRED SKILLS AND EXPERIENCE

Formal Education and Certification

• BA/BS Degree in English, Technical Communications, Technical Writing, Communications, or Journalism.

Knowledge and Experience

• 4+ years of relevant experience writing technical, customer-facing material.
• Comfortable writing and editing HTML and CSS code.
• Excellent written, verbal, and interpersonal skills.

• Experience collaborating with stakeholders on different corporate teams and management levels.
• Experience with MadCap Flare a plus.

• Understanding of industry standards and best practices such as single sourcing, XML, and content management.
• Experience working in an Agile development process a plus.

• Familiarity with Microsoft Teams, Jira, and Atlassian Confluence a plus.

• Exposure to Information Technology, Accounting, or Finance a plus.

Personal Attributes

• Adaptable.
• Can prioritize effectively, simultaneously working on different deliverables with different timeframes.
• Motivated and persistent.
• Professional.
• Detail and results oriented.
• Works well independently or collaboratively.
• Legally authorized to work for any company in the United States without sponsorship.

WHO WE ARE

OneStream® is an independent software company backed by private equity investors. OneStream provides an intelligent finance platform built to enable confident decision-making and maximize business impact.

OneStream unleashes organizational value by unifying data management, financial close and consolidation, planning, reporting, analytics, and machine learning. We empower Finance and Operations teams with AI-enabled insights to make faster and more intelligent decisions every single day. All in a single, modern CPM platform designed to continually evolve and scale with your organization. To learn more visit www.onestream.com.

OneStream Software is an Equal Opportunity Employer.