Client Support Manager Turkey

Novakid Inc. is a prominent player in the global EdTech industry, specializing in online English as a Second Language (ESL) education for children aged 4-12. Founded in 2017 by Max Azarov and Dmitry Malin, the company has established itself as a leading platform for immersive language learning. Headquartered in San Francisco, California, Novakid operates on a fully remote basis, with a vast network of teachers and students spanning across more than 50 countries. The company's core mission is to revolutionize the way children learn English by providing an engaging, effective, and fun educational experience. By leveraging a combination of gamification, virtual reality (VR), and artificial intelligence (AI), Novakid creates a dynamic and interactive learning environment where children can thrive. The platform offers one-on-one lessons with certified native or near-native English-speaking teachers, ensuring personalized attention and a curriculum tailored to each child's individual needs and learning pace.

The educational methodology at Novakid is rooted in the principles of full immersion and the Total Physical Response (TPR) approach, where teachers utilize gestures, facial expressions, and movements to facilitate comprehension and retention. The curriculum is aligned with the Common European Framework of Reference for Languages (CEFR) and is designed to make learning intuitive, much like acquiring a native language. The platform's gamified features, including virtual tours, in-lesson games, animated stories, and a rewards system, are instrumental in maintaining high levels of student engagement. Novakid's commitment to innovation is further demonstrated by its use of AI-driven data analysis to track student progress across numerous parameters, allowing for continuous optimization of the learning journey. Having delivered millions of lessons to hundreds of thousands of students, Novakid continues to expand its global footprint, driven by a vision to make high-quality education accessible to every child and to foster a global community of young, confident English speakers.