Engineering Manager, Observability - Monitoring and Alerting

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

Observability Engineering is the organization that is the “eyes and ears” of Netflix engineering, this team is responsible for implementing infrastructure and tools to enable visibility into the health of thousands of applications that power Netflix. Thanks to the critical work of these teams, Netflix is able to power a highly available system that rivals the reliability of utilities.

The Observability engineering organization consists of three sub-groups: Telemetry, Exploration & Troubleshooting, and Monitoring & Alerting. This role is on the Monitoring & Alerting team, a crucial part of our Observability engineering organization. In this role, you will partner with engineering teams across Netflix to build tools and infrastructure that enable fellow engineers to gather timely and actionable insights to help the Netflix service operate reliably.

Our work impacts virtually every engineer at Netflix and we are looking for a talented engineering leader to join our team.

WHAT YOU WILL DO

• Engineering Leadership: Empower, challenge, and coach team members to grow their impact as individual technical leaders by providing them with context and continuous feedback. Hold a high bar in hiring and retention. Inspire the team toward timely execution and delivery.

• Technical Vision: Effectively identify, prioritize, and manage high-impact initiatives on the team’s product and technical roadmap.

• Product Thinking: Invests in understanding how Netflix engineering will evolve in the future and develop an iterative roadmap with product leaders to meet those needs.

• Domain Expertise: Show thought leadership and consistent curiosity in observability engineering.

• Customer Partnerships: Collaborating with customers and partners, keeping our customers up to date, driving alignment

QUALIFICATIONS

• You are an empathetic leader who cultivates a culture of psychological safety and inclusion where all team members can do their best work.

• You can successfully coach, mentor, develop and inspire a talented and diverse team across seniority levels.

• You are not afraid of hard conversations, and are gifted at coaching your colleagues through difficult situations. You are comfortable sharing your perspective on challenging people dynamics.

• You are a great partner for your engineering, product, and business colleagues. Your team consistently delivers and partners want to work with you.

• You are tenacious and have the ability to balance competing priorities across multiple cross-functional partners and programs.

• You have exceptional communication skills, with the ability to clearly convey context to the team, stakeholders, partners, and leadership.

Our culture is unique, and we live by ourvalues, allowing you to do your best work and grow.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $190,000 - $920,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefitshere.

Want to know more about our team? You can learn about us:

• The Netflix culture

• Edgar: Solving Mysteries Faster with Observability | by Netflix Technology Blog

• Lumen: Custom, Self-Service Dashboarding For Netflix | by Netflix Technology Blog

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversitybuilds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.