United States onlyNetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review. NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work.
Requirements
- Lead and evolve the company-wide observability strategy across infrastructure, applications, and end-user experience.
- Act as the primary owner and administrator for observability tools including Datadog, OpenTelemetry, AWS CloudTrail, and CloudWatch.
- Collaborate with engineering, platform, and operations teams to define standards for logging, metrics, tracing, and alerting.
- Develop and maintain standardized instrumentation libraries, dashboards, and alerting frameworks.
- Build and manage synthetic monitors, golden signals, and runbooks to support rapid incident detection and response.
- Ensure meaningful dashboards and actionable alerts are available to all development teams.
- Provide hands-on troubleshooting support and observability training as needed.
- Monitor and optimize the cost and performance of observability tooling.
- Stay up-to-date with the latest observability and AWS-native monitoring capabilities.
- Contribute to a culture of proactive monitoring, continuous improvement, and incident prevention.
Benefits
- 90% healthcare premiums company covered
- HSA company contribution
- 401K match at 4%
- Flexible PTO (typically 3 to 4 weeks a year)
- 10 paid holidays
- Monthly contributions for life activities & wellness
- Access to LinkedIn learning with monthly dedicated time to explore
CA and US only
