United States onlyNetDocuments is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity without phone, video, and in person meetings and communications from emails using the @netdocuments.com domain. If you have any concerns or questions about communications you have received, please send them to hrgroup@netdocuments.com so our team members can review.
NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.
NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.
At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, 2024 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.
Other recent awards include:
- Two-time winner (2024, 2023) National Top Workplaces
- Two-time winner (2024, 2023) Top Workplace innovation
- Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
- Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
- Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility
- Three-time winner (2024, 2023, 2022) Top Workplace Compensation Benefits
- 2024 Cultural Excellence
- 2024 Technology Industry
- 2023 Top Workplace Leadership
- 2023 Top Workplace Purpose Values
- 2022 Top Workplace Employee Appreciation and Employee Well Being
NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!
What You’ll Do
We are seeking a strategic, growth-oriented Account Manager to oversee and expand our portfolio of corporate accounts. This role is central to driving revenue growth, deepening client partnerships, and ensuring that corporate clients derive maximum long-term value from NetDocuments’ suite of solutions.
The ideal candidate combines commercial acumen with consultative relationship management—able to identify whitespace opportunities, craft growth strategies, and drive adoption through strategic engagement and cross-functional collaboration.
You Will:
- Own a portfolio of high-value corporate clients and develop account expansion strategies that deliver measurable growth through renewals, upsells, and cross-sells.
- Engage with senior decision-makers (CIOs, General Counsel, Legal Ops leaders) to understand evolving business priorities and position NetDocuments as a strategic partner.
- Create and execute tailored account plans with defined objectives, success metrics, and growth targets; maintain clear visibility into account health and revenue forecasts.
- Quantify ROI and articulate the business impact of NetDocuments’ solutions to drive strategic renewals and multi-product adoption.
- Partner closely with Sales, Customer Success, Marketing, and Product teams to design account strategies, co-create success plans, and accelerate growth.
- Stay informed on legal tech trends, competitive landscape, and client industry dynamics to proactively identify new opportunities.
- Maintain accurate forecasts and revenue projections; contribute to quarterly and annual planning with data-driven insights.
- Serve as the voice of the customer internally, influencing roadmap priorities and enhancing customer satisfaction and retention.
What You’ll Need to be Successful:
- Bachelor’s degree in Business, Communications, or a related field.
- 5+ years of experience in account management, enterprise relationship management, or strategic sales within SaaS or legal tech industries.
- Proven track record of achieving and exceeding growth and retention targets.
- Strong understanding of legal operations, document management, and workflow automation in the corporate legal environment.
- Exceptional communication, negotiation, and executive presentation skills.
- Skilled in strategic planning, complex deal management, and multi-stakeholder engagement.
- Proficient in CRM tools such as Salesforce or HubSpot; strong analytical and forecasting capabilities.
- Entrepreneurial mindset with a proactive, consultative, and results-driven approach.
Benefits
- 90% healthcare premiums company covered
- HSA company contribution
- 401K match at 4% with immediate vesting
- Flexible PTO (typically 3–4 weeks per year)
- 10 paid holidays
- Monthly wellness contributions
- Access to LinkedIn Learning with monthly dedicated time to explore
Compensation Transparency
The compensation range for this position is $100,000.00k+ Variable.
The posted cash compensation includes base salary and variable (if applicable). Some roles may qualify for overtime pay. Individual compensation is determined based on factors such as experience, skills, and location.
Equal Opportunity
NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.
