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NetBox LabsNL

Senior TechOps Engineer

NetBox Labs is the leading provider of network automation solutions, operating the world's most popular platform for network source of truth.

NetBox Labs

Employee count: 11-50

United States only

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NetBox Labs is hiring a Senior TechOps Engineer to drive a better customer experience across NetBox Labs products. The role focuses on eliminating friction that impacts customer's most: complex escalations, plugin ecosystem risk, and upgrade/compatibility predictability.

Requirements

  • Demonstrated experience improving customer experience in a technical, customer-facing role
  • Strong familiarity with NetBox and its ecosystem (APIs, upgrades, extension/plugin landscape)
  • Proficiency in Python and Django
  • Proficiency in SQL and Postgres
  • Solid Linux system administration skills
  • Excellent incident prioritization and leadership skills
  • Strong technical writing skills

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

United States

Hiring timezones

United States +/- 0 hours

Job categories

Senior TechOps EngineerSenior DevOps EngineerTechOps EngineerSenior DevOps ArchitectSenior Systems Operations Architect

Skills

NetBoxAPIsPythonDjangoSQLLinuxSystem AdministrationLeadershipTechnical WritingUpgradabilityCustomer Experience

About NetBox Labs

Learn more about NetBox Labs and their company culture.

View company profile

NetBox Labs makes it easier to build and manage complex networks. We help teams accelerate network automation by delivering open, composable products and supporting the network automation community. NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from GGV Capital, Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital. We are dedicated to fostering growth within the open-source ecosystem and harnessing community contributions to enhance network automation capabilities.

Claim this profileNetBox Labs logoNL

NetBox Labs

Company size

11-50 employees

Founded in

2023

Chief executive officer

Kris Beevers

Markets

Network AutomationNetwork ManagementOpen Source SoftwareSaaSCloud InfrastructureIT OperationsEnterprise SoftwareNetwork ObservabilityInfrastructure as CodeDevOps Tools

Employees live in

United States
View company profile

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NetBox Labs hiring Senior TechOps Engineer • Remote (Work from Home) | Himalayas