Sales Development Team Lead

About Nerdio

At Nerdio, our mission is to simplify the lives of IT professionals and maximize their Microsoft cloud and end user computing investments.

We support organizations of all sizes looking to deploy, manage, and cost-optimize native Microsoft technologies. We partner with Enterprises and Managed Service Providers all over the world to add value on top of their existing native Microsoft investments like Azure Virtual Desktop (AVD), Windows 365, and Microsoft Intune.

Created in 2016, Nerdio has always taken a market-leading and collaborative approach to cloud deployment and management. In fact, our product roadmap is greatly influenced by the regular feedback we receive from having seen companies deploy AVD into production environments several thousand times using Nerdio technology.

Today, Nerdio is used in over 50 countries by more than 15,000 organizations of every size and vertical. We’re committed to delivering exceptional service and support, which starts with identifying and supporting the best staff possible.

We are a fast-moving, nimble company looking for individuals who are collaborative, empathetic, driven and who love to move at the speed of light. If you want to be part of the AVD transformation that Microsoft and Nerdio are leading, then we want to speak with you.

About the role

We're looking for a dynamic leader with a passion for mentoring and developing high-performing sales teams to join us as a Sales Development Team Lead to guide our Sales Development Representatives (SDRs) to achieving their goals and driving our growth. This is an exciting opportunity to lead a rapidly-growing team, mentor developing talent and provide insights to improve lead quality and campaign effectiveness.

What you'll do

• Lead and mentor the SDR team to achieve individual and team goals, operating as a coach and a player when needed;
• Conduct regular 1:1 meetings to provide coaching, feedback and support, manage low performance and analyse key metrics to identify areas for improvement;
• Foster a collaborative and high-performance culture within the team;
• Design and deliver ongoing training programmes to enhance product knowledge, objection handling, prospecting tactics, sales techniques and market understanding, and monitor training effectiveness;
• Assist with SDR recruitment and interviewing, and help facilitate onboarding plans for new SDRs to ensure a smooth transition into their roles;
• Manage daily team activities, including call blocks, email campaigns and other outreach efforts to ensure team members are hitting all KPIs;
• Oversee inbound and outbound leads;
• Ensure proper use of CRM and sales enablement tools to track performance and activity;
• Conduct and create weekly call blocks, prospecting flows, SDR campaigns and reports;
• Partner with Sales and Marketing teams to align lead generation strategies and initiatives;
• Provide insights and feedback to Marketing on lead quality and campaign effectiveness;
• Collaborate with senior leadership to develop and execute sales development strategies and ongoing enablement;
• Foster positive and productive SDR and AE partnership.

Qualifications

• Proven experience in a sales leadership role in a tech environment, preferably in a DaaS or SaaS environment;
• Experience establishing a high-performance culture within a sales team;
• Strong coaching and mentoring skills;
• Excellent communication and interpersonal abilities;
• Proficiency in CRM and sales enablement tools;
• Analytical with the ability to extrapolate data to inform performance improvements;
• Highly collaborative, detail-oriented and motivated by results;
• Positive attitude with a growth mindset.

Benefits and Incentives

• Competitive base and incentive plans
• Stock options
• Health and welfare plans*
• Life and disability plans*
• Retirement plan*
• Unlimited flexible paid time off, including your birthday off!
• Collaborative team culture

* Benefits for international employees, outside the US, vary by country.

Nerdio is committed to a diverse and inclusive workplace. Nerdio is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.