Manager, Partner Program and Operations

Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden patterns and relationships across billions of data connections deeply, easily, and quickly. Customers use Neo4j to gain a deeper understanding of their business and reveal new ways of solving their most pressing problems. Over 84% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.

At Neo4j, we’re proud to build the technology that powers breakthrough solutions for our customers. These solutions have helped NASA get to Mars two years earlier, broke the Panama Papers for the ICIJ, and are helping Transport for London to cut congestion by 10% and save $750M a year. Some of our other notable customers include Intuit, Lockheed Martin, Novartis, UBS, and Walmart.

Neo4j experienced rapid growth this year as organizations looking to deploy generative AI (GenAI) recognized graph databases as essential for improving it’s accuracy, transparency, and explainability. Growth was further fueled by enterprise demand for Neo4j’s cloud offering and partnerships with leading cloud hyperscalers and ecosystem leaders. Learn more at neo4j.com and follow us on LinkedIn.

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

The Manager, Partner Program and Operations is responsible for overseeing the strategic design, execution, and monitoring of Neo4j’s partner program and enablement, ensuring it aligns with business goals and fosters a productive partner ecosystem. This involves managing all aspects of partner relationships, including recruitment, onboarding, training, performance tracking, incentives, and ongoing engagement. This is a cross-functional role working closely with revenue operations, partner marketing, partner managers, and professional services.

Key Responsibilities:

• Strategic Development - Defining and refining the partner program strategy, including target partner segments, go-to-market approaches, and program goals.
• Partner Onboarding and Enablement - Managing the process for new partners to join the program, ensuring they have the necessary resources and training to succeed.
• Performance Management - Monitoring partner performance against key metrics, identifying trends, and recommending improvements to optimize the program.
• Process Optimization - Identifying and implementing process improvements to streamline partner operations, improve efficiency, and enhance the partner experience.
• Cross-functional Collaboration - Working with other teams (sales, marketing, product, etc.) to align partner programs with overall business objectives and ensure seamless communication.
• Reporting and Analysis - Providing regular reports and presentations on partner performance, program effectiveness, and operational efficiencies.
• Tool and System Management - Maintaining and enhancing tools like PRM platforms to support partner engagement and automation.

Experience:

• Extensive experience in Program Management and launching strategic initiatives aimed at transforming the Partner experience, including partner types such as CSP’s, G/SI, and VAR.
• Creative, dynamic, and passionate about building new programs and driving them successfully in the field
• Has successfully built, delivered and managed large complex program initiatives
• 5+ years of Partner Lead sales role in a fast-paced and competitive market with a focus on new business, particularly with Services and Value Added Resellers
• Partner Management: Track record of building and nurturing exec-level relationships with business partners, a hands-on approach to developing new opportunities, technical acumen, and the ability to close business in a fast-paced work environment
• Technically knowledgeable in enterprise software, cloud computing, familiarity with databases, DevOps, and open source technology
• Experience in CRM and Vendor Management Tools like Salesforce, Workspan, and Crossbeam

The annual base salary range for this position based in the United States is listed below. This salary range is an estimate, and the actual salary may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range.

In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence.

Neo4j is, without question, the most popular graph database in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.

• Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years.
• Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history.
• 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others.
• Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success.
• Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform.
• A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.
• Neo4j was named as a Visionary in the 2023 Gartner® Magic Quadrant™ for Cloud Database Management Systems among 19 other recognized global DBMS vendors. Neo4j was also ranked as a Strong Performer among 14 top vendors in The Forrester Wave™: Vector Databases, Q3 2024.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-[:VALUE]->(relationships)

(we)-[:FOCUS_ON]->(userSuccess)

(we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]})
(we)-[:ASSUME]->(:Intent {direction:’Positive’})
(we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’})

(we)-[:DELIVER_ON]->(ourCommitments)

Neo4j is committed to protecting and respecting your privacy. Please read theprivacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.