Neo GroupNG

IT Project Manager/Business Analyst

Neo Group is a Malta-based company offering B2B services across marketing, technology, data analysis, customer support, HR, and compliance, prioritizing employee growth.

Neo Group

Employee count: 501-1000

Serbia only

Come on board with Neo Group! Here's your chance to stir things up in the scene with us. We're not just expanding; we're revolutionising the entire game, mastering profitability with every new venture. But you know what truly fuels our drive? It's people like you.

Neo Group is on the lookout for an IT Project Manager/Business Analyst to join our PMO Department.

Key Responsibilities:

  • End-to-end project ownership: manage the full lifecycle from initiation and planning to delivery and closure.
  • Requirements management: elicit, analyze, document, and support requirements throughout the project lifecycle.
  • Act as a liaison between business and tech: clarify business goals and translate them into actionable requirements and development tasks.
  • Drive product understanding: independently deep-dive into the existing product, proactively ask clarifying questions to both business and technical teams, and document findings in a structured and accessible way.
  • Team coordination: organize daily team operations — planning, task tracking, prioritization, and follow-ups.
  • Support iterative development: provide ongoing feedback to the team, refine requirements as needed, and ensure alignment with evolving business needs.
  • Documentation and modeling: create and maintain key artifacts like Vision & Scope, SRS, Use Cases, workflows, state models, and process diagrams (UML/BPMN/DFD).
  • Run ceremonies and syncs: lead sprint planning, reviews, retrospectives, and stakeholder updates.
  • Monitor progress and mitigate risks: identify blockers early, adjust plans as needed, and ensure timely delivery.
  • Evaluate results against KPIs: validate that implemented features meet business objectives and deliver measurable value.
  • Communicate clearly and frequently: maintain transparency across all stakeholders.
  • Support stakeholders in understanding technical limitations and propose alternative solutions when necessary.

Requirements

  • 3+ years of experience in Project Management, Business Analysis, or a hybrid role.
  • Strong knowledge of Agile methodologies (Scrum, Kanban) and SDLC.
  • Proven ability to gather and document business and functional requirements.
  • Experience with Jira and Confluence (or similar tools).
  • Solid understanding of UX principles and ability to work with mockups or prototypes.
  • Familiarity with process modeling notations (UML, BPMN, DFD).
  • Excellent communication and facilitation skills — capable of leading discussions with diverse stakeholders, including English-speaking clients.
  • Fluent in English and Russian (B2+ or higher in English, both written and spoken).
  • Strong organizational, analytical, and problem-solving skills.
  • Detail-oriented with the ability to keep complex projects structured and on track.
  • High emotional intelligence and the ability to resolve conflicts productively.

Nice to Have:

  • Experience in fast-paced, data-driven product environments.
  • Experience working with affiliate/partner systems/platforms.
  • Relevant certifications, such as: Project Management: PMP, PMI-ACP, PRINCE2, Business Analysis: CBAP, CCBA, PMI-PBA, or IIBA certifications

Benefits

  • Enjoy 5 paid health days per year for those unforeseen sick days or medical appointments.
  • Recharge your batteries with 25 paid calendar vacation days annually to explore, relax, and rejuvenate.
  • Rest easy with comprehensive medical insurance coverage for employees.
  • Stay active and healthy with a monthly sports allowance of $30 net to support your fitness goals.
  • Enhance your language skills with English lessons facilitated by our two experienced tutors.
  • Stay ahead in your field with access to conferences and professional literature to fuel your growth.
  • Boost your energy and morale with complimentary snacks available in the office.
  • Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level
Manager

Location requirements

Hiring timezones

Serbia +/- 0 hours

About Neo Group

Learn more about Neo Group and their company culture.

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At Neo Group, we are employee-focused! Our team's growth and well-being are our top priority, encouraging us to cultivate a dynamic and inspiring work environment across the globe. Our mission is straightforward: to drive profitability and growth in every market we enter. Yet, beyond financial goals, we prioritize creating an environment where individuals thrive. We aim to expand our presence globally while empowering our team members to reach their fullest potential.

We believe that skill trumps location! Our global talent pool covers 40 nationalities spread across our international offices. At Neo Group, we pride ourselves on providing endless opportunities and rewarding challenges for our employees. We value transparency, accountability, and the well-being of our people. By fostering a supportive and collaborative culture, we not only become stronger but also ensure that everyone can flourish professionally and emotionally. Neo Group is not just about business; it's about building community and securing sustainable growth for all stakeholders involved.

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Neo Group

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