Senior Technical Program Manager

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list.

Title: Senior Technical Program Manager

Location: Georgia Virtual

Eligibility: Please note that this position is not eligible for Visa sponsorship now or in the future. This restriction applies to all candidates for this position.

Position Summary & Key Areas of Responsibility

A customer facing Program Management leadership role, ultimately responsible for program leadership, delivery execution excellence, executive level communications and governance, with a focus on delivering a high level of client experience throughout the lifecycle of a program or project.

This role is one of the key roles within NCR Atleos Professional Services and requires a combination of qualities that will enable a successful candidate to lead programs, be proactive, set and meet client expectations, to ultimately drive one of the key success factors for NCR Atleos, to achieve corporate objective of better than industry standard for customer Net Promote score. In this exciting leadership role, you will…

• Lead a program/project with, with duration of 1-2 years and a matrix cross functional team size of 10-25+
• Build and maintain relationships with senior executive with our client organizations
• Report on delivery status to executives and operational stakeholders
• Developing and maintaining integrated project plans
• Proactively anticipate issues and risk, and developing for supporting mitigation plans
• Monitor all development and execution activities across all phases of the project
• Responsible for driving a governance framework to support communication, risk management and executive dashboard report of the program/project
• Identifies resources needed and assigns individual responsibilities.
• Effectively applies methodology and enforces project standards.
• Prepares for engagement reviews and quality assurance procedures.
• Analyzes project profitability, revenue, margins, bill rates and utilization.
• Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.

Position Qualifications:

• B.A. or equivalent.
• 5-8 years’ experience in complicated programs and project management
• Strong focus on program management leadership and governance
• Experience in the Financial Services Industry/Banking – outsourcing, managed services, application development
• Strong technical acumen with experience in Hardware, Software, Services, Professional Services offerings in the IT industry
• History of successful team management and leadership. Helps virtual team members prioritize workload, manage and respond to deadlines.
• Aggressive self-starter, able to rally team support for process and accountability in a rapidly changing environment.
• Experience working in a matrix organization across functional teams and geographies. Able to accomplish objectives through influence, vs. reporting structure.
• Demonstrates the ability to think strategically, yet able to problem-solve and drive tactical execution.
• Strong communications and presentation skills to be able to interact with senior level executives across the company and customers and prospects.
• Proficient computer skills (Word, Excel and PowerPoint) required.

Preferred Qualifications:

• Program Management Leadership
• Solution Management
• Product Management
• Operations Management
• Account Management & P&L Management
• Organizational Change Management
• Project Management Certification

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.