Forward Deployed Engineer - Delivery Prediction & AI Systems

At Narvar, we are fundamentally reshaping the post-purchase landscape through pioneering technology and a relentless focus on innovation. Our platform is engineered to transform the critical, yet often overlooked, phase of the customer journey into a powerful engine for loyalty and growth. By leveraging sophisticated artificial intelligence and machine learning algorithms, we empower over 1,500 of the world's most admired brands—including industry giants like Sephora, Levi's, and LVMH—to deliver seamless, personalized, and proactive experiences that don't just meet, but anticipate consumer needs. Our proprietary intelligent platform, IRIS™, processes billions of data points from countless consumer interactions, enabling us to provide unparalleled insights and predictive analytics. This allows our partners to offer precise delivery estimates, streamline returns, and communicate with customers across a multitude of channels with exceptional clarity and relevance.

Our commitment to innovation extends beyond just tracking and returns. We are at the forefront of developing solutions that tackle complex challenges such as delivery claim fraud and operational inefficiencies. Narvar's advanced AI-driven tools help retailers protect their revenue by intelligently identifying and mitigating risk, while simultaneously enhancing the experience for legitimate customers. We are not merely providing software; we are building a comprehensive ecosystem that connects retailers, carriers, and consumers in a more transparent and efficient way. Through our groundbreaking technology, we are revolutionizing the post-purchase journey, turning what was once a cost center into a significant opportunity for brands to build trust, foster advocacy, and secure sustainable, long-term growth in an increasingly competitive e-commerce environment. Narvar is dedicated to simplifying the everyday lives of consumers by making every post-purchase interaction a moment of delight.